Fachbuch, 2021
127 Seiten
1 Introduction
1.1 Research background
1.2 Purpose and research objective
1.3 Methodology and structure
2 Theoretical background of data-driven marketing
2.1 From database marketing to data-driven marketing
2.2 Big Data
3 State of the art regarding implementation of Big Data in marketing
3.1 State of the art marketing research
3.2 State of the art target marketing
4 Challenges of successful Big Data implementation
4.1 Strategic approach
4.2 Data regulations and privacy
4.3 Human resources, internal structures, and corporate culture
4.4 Technical infrastructure and centralizing data
4.5 Data quality and data volume
4.6 Acceptance and focus on new Big Data processes
4.7 Correlation-driven analysis vs. causality-driven analysis
4.8 Courage for trial and error
5 Conclusion, recommendation, and outlook
6 List of references
7 Appendix
7.1 Appendix A
7.2 Appendix B
7.3 Appendix C
7.4 Appendix D
7.5 Appendix E
7.6 Appendix F
7.7 Appendix G
7.8 Appendix H
7.9 Appendix I
7.10 Appendix J
7.11 Appendix K
This work investigates the integration of Big Data into modern marketing, focusing on how companies can leverage it to enhance strategic and operative activities while navigating significant implementation challenges. It seeks to answer how Big Data supports marketing efforts and how organizations can effectively overcome hurdles in adoption, such as infrastructure, culture, and data privacy.
3.1 State of the art marketing research
This chapter serves to analyze in detail how BD is employed to supplement, optimize, and transform traditional systems into strategic and operative state-of-the-art marketing activities.
Especially the subchapters 2.2.2 and 2.2.3 revealed that marketing researchers have access to a rapidly increasing volume of data. It was described that this data can be structured in different ways and originate from numerous different sources which necessitates new analyzing techniques and often results in new and valuable insights. Thus, it seems evident that BD immensely impacts marketing research.
Meffert et al. (2012) define marketing research as the collection, evaluation, and interpretation of information about the company’s current and future marketing situation and decisions. In other words, marketing research is crucial for a company to gain valuable insights into the market, products, and customers, which subsequently serve as basis for strategic decision-making. Figure 9 illustrates the traditional marketing research process.
Here, a clear formulation of the problem which results in specific research objectives is fundamental in the beginning. With BD, however, the scientific method can be reversed from fitting data to preconceived theories of consumers, products, and competition, to using the collected data to frame new theories. BDA, i.e., methodological and technological advances, allow researchers to identify patterns in BD without establishing any hypotheses in advance, and thus, less existing knowledge is required and the focus shifts towards the unknown. The approach of focusing not only on knowledge but also allowing some ignorance generates a certain degree of freedom and latitude which stimulates creativity within an organization.
1 Introduction: Introduces the growing importance of Big Data in business and marketing, outlining the thesis objectives and methodology.
2 Theoretical background of data-driven marketing: Examines the evolution from database marketing to data-driven marketing and defines the core characteristics and sources of Big Data.
3 State of the art regarding implementation of Big Data in marketing: Analyzes how Big Data transforms marketing research and target marketing, including specific applications in promotion, pricing, and product innovation.
4 Challenges of successful Big Data implementation: Discusses the major organizational, technical, and cultural obstacles companies face when adopting Big Data and provides strategic recommendations for overcoming them.
5 Conclusion, recommendation, and outlook: Synthesizes the findings of the thesis and offers a final outlook on the future of data-driven marketing and the necessary strategic foundations.
Big Data, Data-Driven Marketing, Marketing Research, Target Marketing, Big Data Analytics, BDA, Data Strategy, Consumer Insights, Predictive Analytics, Programmatic Advertising, Pricing Strategies, Corporate Culture, Data Privacy, CRM, Infrastructure.
The book focuses on the implementation of Big Data in strategic and operative marketing, exploring how it enhances business activities and the challenges companies face during its adoption.
Key themes include the transformation of traditional marketing processes, the role of Big Data Analytics (BDA), and critical success factors such as human resources, infrastructure, and strategic alignment.
The goal is to determine how Big Data currently supports and improves marketing and to identify effective responses to the challenges encountered during the implementation process.
The research is based on a thorough literature review, complemented by qualitative insights gathered from two expert interviews to ground findings in business practice.
The main part covers the theoretical foundations of data-driven marketing, current practices in research and targeting, and a detailed analysis of the challenges such as technical infrastructure and corporate culture.
The work is best defined by terms like Big Data, BDA, Data-Driven Marketing, Customer Insights, and Marketing Strategy.
Amazon serves as a recurring case study demonstrating advanced programmatic advertising, dynamic pricing strategies, and the use of user data to create highly personalized customer experiences.
Experts provide practical perspectives, highlighting the difference in adoption between experienced, digital-native companies and more traditional firms, as well as the necessity for human-led analysis alongside algorithms.
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