Magisterarbeit, 2021
43 Seiten, Note: 4.00
1. Chapter 1: Theoretical Framework
1.1 Health Crises Management
1.2 Mobilized Theory of Commitment
1.3 HR practices
1.3.1 Reconnecting Employees
1.3.2 Managing Social Distancing
1.3.3 Infrastructure
1.3.4 Reducing communication gap
1.3.5 Controlling Cyberattacks
1.3.6 Untrained employee
2. Chapter 2: Methodology
2.1 Restatement of Purpose
2.2 Research Design
2.3 Data Collection
2.4 Sampling Method
2.5 Data Analysis Technique
3. Chapter 3: Finding and Discussions
3.1.1 Background Data
3.2 Thematic Framework
3.2.1 Creating and Organizing Codes into Themes
3.2.2 Reviewing and defining names to themes
This research investigates the working experiences and conditions of Ministry of Education employees in Bahrain following the global health crisis, specifically analyzing how these shifts and new human resource practices impact employee commitment and performance.
1.1 Health Crises Management
The COVID-19 pandemic has pushed employees to work from home globally. Nations imposed severe lockdowns to control the coronavirus (Usher, Bhullar, & Jackson, 2020; Filimonau, Derqui, & Matute, 2020) that impact the health of the human body. Shop, offices, transportation, educational institutes, and all other essential items needed daily are closed to control the spread of the virus (Bayuni, 2020; Raut, 2020; Spurk, & Straub, 2020). Under this scenario, employees were asked to stay at home and connect through various gadgets, includes phones, video conferencing, email, etc. (Kramer, & Kramer, 2020; Gorlick, 2020). There was a continued decline in working hours (Bick, Blandin, & Mertens, 2020) and flexible hours rendered to employees (Spurk, & Straub, 2020). The situation creat a communication gap within the organization (Bayuni, 2020; Novitasari, Sasono, & Asbari, 2020), clients were avoided, and no face-to-face interactions (Usher, Bhullar, & Jackson, 2020; Filimonau, Derqui, & Matute, 2020). In this situation, even a passionate employee suffers and unable to perform well. Productivity and performance of employees were affected due to which organizations start missing their targets. Employee commitment leads to poor results (Raut, 2020). All that chaos leads to the poor performance of employees.
Chapter 1: Theoretical Framework: Explores existing literature on health crisis management, organizational commitment theory, and various HR practices implemented during the pandemic.
Chapter 2: Methodology: Details the qualitative research design, specifically focusing on the phenomenological approach and thematic analysis of interviews conducted with Ministry of Education employees.
Chapter 3: Finding and Discussions: Presents the demographic background of participants and provides a comprehensive thematic analysis of the collected interview data.
COVID-19, Commitment level, Ministry of Education, HR practices, Health Crises Management, Remote working, Employee performance, Thematic analysis, Work-from-home, Organizational commitment, Crisis management, Employee motivation, Telecommunication, Qualitative research, Bahrain.
This thesis examines the impact of HR practices and changed working conditions during the COVID-19 pandemic on the work commitment of employees at the Ministry of Education in Bahrain.
The core themes include health crisis management, remote team management, digital infrastructure, the impact of COVID-19 on performance, and the changing role of HR and supervisory leadership.
The research asks: How do HR practices influence employees' work commitment in the context of a significant health crisis?
The researcher employed a qualitative research design, using semi-structured interviews and thematic analysis via NVivo 11 to interpret participant experiences.
The main body covers a theoretical review of commitment models, an analysis of HR practices such as WFH and infrastructure support, and a discussion of findings derived from interviews with staff and supervisors.
Key terms include COVID-19, HR practices, Commitment level, Ministry of Education, and Health Crises Management.
The organization implemented measures such as work-from-home arrangements, rotation policies for office attendance, sanitization protocols, and the use of telecommunication tools like Zoom and Microsoft Teams.
Supervisors faced the difficulty of managing remote teams that were often untrained in digital tools, while also attempting to maintain team cohesion, motivation, and task efficiency from a distance.
The study concludes that new HR practices significantly impacted commitment, with negative effects often stemming from resource unavailability at home, communication gaps, and the stress associated with technological transitions.
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