Masterarbeit, 2008
44 Seiten, Note: 1,6
1. INTRODUCTION
1.1. Objectives of the Master Thesis
1.2. Composition of the Master-Thesis
2. RESEARCH
2.1. Primary research
2.2. Qualitative research – INTERVIEWS
2.3. Decision of interview-type
2.4. Interview agreement
2.5. Interview Checklist
2.6. Analysis of the interviews
2.7. Qualitative assessment of the interviews
2.7.1. When was your last market entry abroad?
2.7.2. Why have you chosen this market?
2.7.3. Which information did you collect before you made the decision to enter this particular market?
2.7.4. For which decision is the information necessary?
2.7.5. Where do you get this information?
2.7.6. What are the five most important key factors of all points you have mentioned?
2.8. Significant points of the interviews
3. SECONDARY RESEARCH
3.1. Market analysis
3.2. Competitors
3.3. Quality requirements
3.4. Distribution channels
3.5. Foreign Government
3.6. Statistical data
3.6.1. Real GDP
3.6.2. Unemployment rate
3.6.3. Exchange rate risks
4. GUIDELINE FOR SMALL AND MEDIUM-SIZED ENTERPRISES
4.1. Market analysis
4.1.1. Market size
4.1.2. Market growth
4.1.3. Profitability
4.1.4. Quality requirements
4.2. Competition
4.3. Distribution channels
4.4. Foreign Government
4.5. Statistical data
4.5.1. Real GDP
4.5.2. Unemployment rate
4.5.3. Exchange rate risks
4.6. Business trip
4.7. FMEA
4.8. Business plan
5. CONCLUSION
6. BIBLIOGRAPHY
6.1. Books and Articles
6.2. Internet
The main objective of this work is to provide a systematic and practical guideline for small and medium-sized enterprises (SMEs) to identify potential foreign markets for sales operations. The central research problem addresses the tendency of many companies to base market entry decisions on emotions rather than on objective facts, which often leads to a waste of financial resources and time.
4.7. FMEA
Bohn (2003, pp. 9) states that beside Quality Function Deployment, Failure Tree Analysis, Design of Experiments, Poka Yoke, Statistical Process Control, the FMEA – Failure Mode and Effect Analysis – is one of six Quality Management tools. The beginnings of the FMEA were in the area of Aerospace Technology and the reason for its development was to prevent failures in an early development stage of a product. Through the usage within the Automobile Industry it became popular and today it is used in a lot of companies all over the world.
The FMEA is an approach to identify certain risks systematically. It is also a cause and effect analysis to detect risks and set necessary actions into motion within a process, product development process, construction or system planning. The sense is to identify possible failures, the effect and the causes of the failures. It is important to analyse the real causes and not only other effects. Therefore three different areas are used:
Occurrence: how possible is it that the failure occurs. Usually assessed between one (low) and ten (high).
Detection: how possible is it that the failure is detected. Usually assessed between one (low) and ten (high).
Severity: difference in the functionality from a customer’s perspective. But not customers but also security risks and statutory provisions. Usually assessed between one (low) and ten (high).
These three factors get assessed and multiplied which leads to the risk priority number. The risk priority number qualifies a potential risk. Each company has to define a borderline and if a risk priority number is over that borderline the team has to decide on actions, responsibilities and deadlines for it. When the action is set into motion, the team assesses the risk once again and then the risk should be less than the defined borderline. From an author’s point of view the borderline should be 125 which means that if every category is assessed with the medium (five) then the RPN will be 125. This value is very usual in a line of business.
1. INTRODUCTION: Discusses the necessity of market entries for business growth and outlines the thesis objective of creating a guideline for SMEs to prevent resource waste.
2. RESEARCH: Details the primary research methodology, specifically the qualitative approach using expert interviews to gather practical best-practice insights.
3. SECONDARY RESEARCH: Provides the academic foundation for market analysis, covering topics such as competition, distribution channels, government regulations, and statistical data.
4. GUIDELINE FOR SMALL AND MEDIUM-SIZED ENTERPRISES: Presents the core framework, offering practical steps for market analysis, competitive assessment, risk management using FMEA, and business planning.
5. CONCLUSION: Summarizes the key findings, noting that while companies often face time constraints, a systematic and objective approach is essential for successful international market expansion.
Market entry, SME, Small and medium-sized enterprises, Sales organisation, Market analysis, Competitive advantage, Risk management, FMEA, Business plan, Foreign trade, Strategic development, Qualitative research, Market potential, Decision-making, Resource efficiency.
The study aims to create a practical, general guideline for small and medium-sized enterprises (SMEs) to help them identify potential foreign markets for sales operations in a systematic and cost-efficient manner.
Key themes include market analysis, competitor assessment, evaluation of quality requirements, the role of foreign governments, and the use of statistical data for better decision-making.
The goal is to provide SMEs with objective criteria and tools to verify market entry intentions, thereby minimizing the waste of time, money, and organizational resources.
The research uses a phenomenological paradigm, specifically conducting in-depth, semi-structured qualitative interviews with internationally operating companies to gather best-practice expertise.
The main part synthesizes primary expert interview data with secondary academic literature to build a structured 11-point guideline that guides companies through analysis, risk assessment, and planning.
Important keywords include market entry, SME, strategic development, FMEA, risk management, and competitive analysis.
A ghost potential refers to a perceived market demand that exists but cannot materialize due to underlying issues, such as a lack of purchasing power in underdeveloped economies or technologies that fail to gain traction.
The FMEA (Failure Mode and Effect Analysis) allows companies to systematically identify, assess, and prioritize potential risks before entering a market, helping them implement preventive actions.
It should be used to weigh key success factors (e.g., quality, logistics, price) and compare the company's own performance against both local and international competitors in the target market.
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