Bachelorarbeit, 2021
33 Seiten, Note: 1,3
1 Introduction
1.1 Objectives of the Thesis
1.2 Structure of the Thesis
2 Theoretical Background
2.1 Introduction to Requirements Engineering
2.2 Distinction Between Functional and Non-Functional Requirements
3 Literature Review
3.1 Methodology
3.2 Different Taxonomies for Non-Functional Requirements
3.3 App Store Reviews Containing Non-Functional Requirements
3.4 Different Machine Learning Algorithms to Classify Non-Functional Requirements
4 Applying the Support Vector Machine Algorithm to Classify an Existing Dataset
5 Results
6 Discussion
6.1 Contributions to Theory
6.2 Contributions to Practice
6.3 Limitations and Future Work
7 Conclusion
This thesis aims to explore the nature of non-functional requirements (NFRs) within app store reviews and evaluates the effectiveness of machine learning algorithms in automatically classifying them. By reviewing existing taxonomies and ML methodologies, the work demonstrates a practical application using a Support Vector Machine (SVM) classifier to identify and categorize these requirements, thereby supporting developers in creating user-centered software.
3.3 App Store Reviews Containing Non-Functional Requirements
User feedback data has been getting more attention, especially with the rise of the availability of mobile devices like smartphones or tablets (Maalej et al., 2015). Alongside this rise, the need for software to support these systems has become apparent, i.e., mobile applications (Jha & Mahmoud, 2019; Kilani, Tailakh, & Hanani, 2019). Mobile apps, nowadays, play a massive role in people's lives as they provide services for various domains and social groups and aid them in plenty of their daily activities (Kilani et al., 2019; Jha & Mahmoud, 2019). App stores, such as the Apple App Store or Google Play, have emerged as marketplaces (Maalej et al., 2015). These stores provide the possibility to express one's opinion about an app after downloading and using it (Jha & Mahmoud, 2019). This can be in the form of text feedback or other meta-data such as star ratings (Jha & Mahmoud, 2019; Lu & Liang, 2017). This feedback data can then be used for marketing purposes like measuring customer satisfaction (Kilani et al., 2019). However, reviews contain even more valuable information when analyzed in detail (Lu & Liang, 2017). Software developers can collect requirements straight from the users (Kilani et al., 2019). This can help them improve their software to meet users' expectations and is also essential for retaining current users and attracting new ones (Lu & Liang, 2017). While conventional RE mainly involves users through workshops, interviews, or focus groups, using tremendous amounts of such feedback data is a shift towards a more mass-driven and especially user-centered RE (Maalej et al., 2015).
1 Introduction: Introduces the importance of Requirements Engineering in software development and outlines the research objectives regarding the automatic classification of NFRs.
2 Theoretical Background: Defines key concepts of Requirements Engineering and establishes the distinction between functional and non-functional requirements.
3 Literature Review: Provides an overview of NFR taxonomies and examines existing machine learning approaches used to extract and classify requirements from app store data.
4 Applying the Support Vector Machine Algorithm to Classify an Existing Dataset: Details the practical implementation of an SVM classifier using Python to process and categorize app store reviews.
5 Results: Presents and evaluates the performance metrics (accuracy, precision, recall, F-measure) of the developed machine learning models.
6 Discussion: Reflects on the theoretical and practical contributions of the thesis and addresses limitations regarding dataset size and manual labeling.
7 Conclusion: Summarizes the key findings and highlights the potential for future research in automated NFR classification.
Requirements Engineering, Non-Functional Requirements, App Store Reviews, Machine Learning, Support Vector Machine, Text Classification, User-Centered Design, Software Quality, Natural Language Processing, Supervised Learning, Performance Metrics, Automated Analysis
This research focuses on the automated classification of non-functional requirements (NFRs) extracted from user-generated app store reviews using machine learning techniques.
The thesis covers the theoretical definition of NFRs, taxonomies in literature, characteristics of app store reviews, and the application of supervised machine learning algorithms to automate requirement identification.
The primary objective is to investigate current research approaches and implement a Support Vector Machine (SVM) algorithm to classify NFRs from an existing dataset of mobile app reviews.
The research conducts a comprehensive literature review followed by a technical implementation using Python (Scikit-learn) to train and test a Support Vector Classifier (SVC) for binary classification of NFRs.
The main body examines different NFR taxonomies, the nature of app store feedback, and the technical pipeline for developing an ML-based classification model, including data preprocessing and performance evaluation.
The work is characterized by terms such as Requirements Engineering, NFRs, Machine Learning, SVM, and App Store Reviews.
The literature review identified that SVM performed consistently well in previous studies for text classification tasks, making it a suitable choice for this thesis.
The study highlights limitations such as a relatively small dataset, potential bias from manual labeling, and the issue of class imbalance when using independent binary classifiers.
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