Bachelorarbeit, 2019
31 Seiten, Note: 1,0
1 Introduction
2 Background
2.1 Consumer attitudes towards advertisements
2.1.1 Influencing factors on ad-acceptance
2.1.2 Influencing factors on ad-avoidance
2.1.3 Ad-avoidance techniques of consumers
2.2 Ad-blockers
2.2.1 Reasons to use ad-blockers
2.2.2 Consequences and impacts of ad-blockers
2.2.3 Reactions to ad-blockers by content publishers
2.3 Acceptable ads: a redefinition of the online advertisement model
3 Discussion
3.1 Influencing factors on ad-avoidance
3.2 The impact of ad-blockers
3.3 Alternatives to ad-generated revenues
3.3.1 The importance of content quality
3.3.2 Bundling as a profitable strategy
4 Conclusion and Implications
5 Limitations
This thesis examines the phenomenon of advertising avoidance on the internet, specifically focusing on the widespread use of ad-blockers. It analyzes the consumer attitudes driving this behavior and explores the detrimental economic impacts on publishers, while investigating potential strategic countermeasures and alternative revenue models.
2.1.2 Influencing factors on ad-avoidance
Ad-avoidance can be defined as “all actions by media users that differentially reduce their exposure to content” (Speck and Elliott 1997, p. 3). The main reason for ad-avoidance seems to be the fact that advertisements are often considered irritating, annoying and disruptive. According to Aacker and Bruzzone (1985), irritation is the extent to which advertising causes displeasure and momentary impatience. The perception that interactions with the desired content are interrupted and distraction from the mediated content is created (e.g. commercial breaks when watching a movie) is a significant cause of ad-avoidance and also known as the perceived intrusiveness of an ad (Bauer and Greyser 1968). Intrusiveness occurs when consumers are interrupted by advertising practices and it triggers reactions against the ad. Consequently, it elicits both irritation and avoidance of advertisements (Li, Edwards and Lee 2002).
The greater the engagement with the content of the program, the greater is the perceived interruption through advertisements. The disturbance is felt even more significant if the interruption occurs unexpectedly, such as a commercial break during a movie (Li, Edwards and Lee 2002). Those ads are considered annoying (Pollay 1986) and perceived as an unwanted, distractive and irritating influence (Ducoffe 1996). Irritation is increased if a situation in an ad is unrealistic or overdramatized, or if an uncomfortable tension is created by the ad (Aacker and Bruzzone 1985). Moreover, the perception of intrusiveness of an ad depends on the reason for using a medium and is particularly strong when a media user has limited time to accomplish a task, as ads delay the completion thereof (Rejón-Guardia and Martínez-López 2014). Similarly, ads that are not related to the context in which they appear are considered more intrusive (Li, Edwards and Lee 2002).
1 Introduction: Provides an overview of the rise of online advertising and the subsequent emergence of ad-blocking technologies as a consumer response.
2 Background: Examines consumer attitudes toward advertisements, factors influencing ad-avoidance, and how publishers and the advertising industry are reacting to the challenges posed by ad-blockers.
3 Discussion: Analyzes the interplay between ad-avoidance and website sustainability, evaluating alternative revenue models like content quality improvements and bundling strategies.
4 Conclusion and Implications: Synthesizes the literature findings and suggests that while ad-blockers remain a challenge, a shift toward more acceptable, less intrusive ad formats is necessary.
5 Limitations: Acknowledges the constraints of the study, noting its basis in secondary literature and the need for more empirical research on industry-wide impacts.
Ad-blockers, Online Advertising, Ad-avoidance, Publishers, Content Quality, Paywalls, Bundling, User Experience, Intrusiveness, Revenue Models, Digital Media, Acceptable Ads, Consumer Attitudes, Internet Marketing, Ad-clutter.
The thesis explores the conflict between web users and publishers caused by the growing usage of ad-blocking software, analyzing why consumers avoid ads and how this affects the digital content industry.
Key themes include consumer psychology regarding advertising, the technological evolution of ad-blockers, the financial impact on website revenues, and potential strategic solutions like paywalls and native advertising.
The objective is to provide a comprehensive literature review that explains the drivers of ad-avoidance and evaluates how publishers can maintain profitability despite the challenges posed by ad-blocking.
The paper utilizes a systematic literature review to synthesize existing academic research, industry reports, and current case studies regarding online advertising and ad-blocking behaviors.
It covers the theoretical background of ad-acceptance and avoidance, a detailed analysis of ad-blocker impacts, and a discussion of alternative revenue strategies such as bundling and content-based subscription models.
Central keywords include Ad-blockers, Ad-avoidance, Publishers, Digital Revenue Models, and User Experience.
Publishers employ various strategies, including legal actions, the introduction of paywalls, ad-recovery technologies, and the adoption of "Acceptable Ads" standards to balance revenue needs with user experience.
High content quality is presented as a critical factor that justifies subscription fees and encourages users to pay for content, thereby reducing reliance on traditional intrusive ad-based revenue models.
The thesis concludes that there is no singular solution, but rather a trend toward creating less intrusive, more relevant ad experiences (like native ads) and utilizing diversified subscription or bundling models.
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