Doktorarbeit / Dissertation, 2019
388 Seiten, Note: 78%
The aim of this research is to enhance process performance in cable manufacturing using a synergetic support of Six Sigma-DMAIC and Knowledge Management concepts. The following objectives were pursued in order to achieve the aim: Build up an improvement approach by incorporating Knowledge Management strategies/tools within a Six Sigma-DMAIC’s improvement framework, validate the new approach through practical application in a cable manufacturing industry, assess the potential contribution and economic implications of the improvement solution, and develop a generic user interface support system for easy replication of the improvement solutions.
Many organizations in the past have sought strategies to improve their extrusion process and product quality but none of the approaches were able to tackle the ever challenges of absorptive capacity (not-invented-here syndrome), development and exploration of organizational social capital, best practice replications and co-location creation. This study looked at variation and its causes, and how to improve and control a process using a synergetic support of Six Sigma-DMAIC and Knowledge Management concepts. The proposed Six Sigma-DMAIC-KM integrated solution has been validated in a cable manufacturing company in order to enhance the organizational performance.
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