Masterarbeit, 2020
81 Seiten, Note: 1,3
1. New Directions
1.1 Relevance of the Topic and Problem Statement
1.2 Aim of the Thesis
Part 1: Theoretical Framework
2. Government and Society
2.1 Sustainability
2.2 Sustainable Development
2.3 Corporate Social Responsibility
3. Consumer Behaviour
3.1 Sustainable Consumption
3.2 Green Consumerism
3.3 Attitude-Intention-Behaviour Relationship
4. Neuromarketing
4.1 Gruppe Nymphenburg Consult AG
4.2 The Limbic® Model
4.3 Limbic® Types
4.3.1 The Harmoniser
4.3.2 The Traditionalist
4.3.3 The Disciplinarian
4.3.4 The Performer
4.3.5 The Adventurer
4.3.6 The Hedonist
4.3.7 The Open-Minded
4.3.8 Summary
Part 2: Empirical Part
5. Methods
5.1 Method of Quantitative Research
5.1.1 Structure
5.1.2 Sample Characteristics
5.1.3 Research Objectives
5.2 Hypotheses
6. Results
6.1 General Findings
6.2 Green Lifestyle
6.3 Drivers and Barriers
6.4 Products, Brands and Communication
6.5 Self-anchoring
6.6 Hypotheses Findings
6.7 Attitude-Intention-Behaviour Relationship
6.7.1 Gender Differences
6.7.2 Effects of Attitudes and Intentions
7. Influences of Limbic® Types
7.1 General Findings
7.2 Attitude-Intention-Behaviour Relationship
7.3 Summary
7.3.1 The Harmoniser
7.3.2 The Traditionalist
7.3.3 The Disciplinarian
7.3.4 The Performer
7.3.5 The Adventurer
7.3.6 The Hedonist
7.3.7 The Open-Minded
8. Discussion
8.1 Managerial Implications
8.2 Limitations and Directions for Further Research
9. Trade is Change
10. List of References
This thesis examines the complex relationship between consumer attitudes, purchase intentions, and actual buying behaviour in the context of sustainable products and green consumerism. The primary goal is to bridge the identified "attitude-intention-behaviour gap" by applying the Limbic® neuromarketing model to categorize consumers and understand the subconscious motives driving their sustainable consumption patterns in the German market.
1. New Directions
People, profit, planet. The detention of climate change throughout the reduction of CO2 emission and water pollution, the optimisation of environmental management and public health is spread around the society for many years. It affects every generation, in every place, every day. People started to contemplate about the social and environmental impacts of commerce for over thousands of years. In recent decades, the consumption of resources has been driven to a level that is no longer socially and environmentally sustainable. On the one hand, the limited sources of resources are exploited and, on the other hand, the remaining parts of the ecosystems are filled. Through this ambivalence we are slowly but surely moving towards the downfall of our ecological system. In addition, the consumption of vital resources leads to tensions and social imbalances, which can often lead to violent conflicts in the future. This consumer behaviour puts pressure mainly on those parts of the society that cannot or do not want to afford it. This game will sooner or later divide our society. To avoid this exponentially growing system of production and consumption and still make human development possible should become feasible within the framework of the guiding principle of sustainable development.
1. New Directions: Outlines the urgent global challenges regarding resource consumption and the necessity of transitioning towards sustainable development in society and retail.
2. Government and Society: Provides the theoretical background of sustainability, including its three dimensions and the integration of Corporate Social Responsibility (CSR).
3. Consumer Behaviour: Examines the theoretical foundations of green consumerism and the well-documented gap between consumer attitudes, intentions, and actual purchasing actions.
4. Neuromarketing: Introduces the Limbic® model as a tool to understand consumer motivation based on brain research, categorizing different buyer personalities.
5. Methods: Details the quantitative research design, structure, and objectives of the online survey conducted for this study.
6. Results: Presents the empirical data regarding consumer attitudes toward green consumption, identified barriers, and drivers, and evaluates the developed hypotheses.
7. Influences of Limbic® Types: Analyses how specific Limbic® personalities differ in their sustainable purchase intentions and actual buying behaviours.
8. Discussion: Synthesises findings, addresses limitations of the study, and provides actionable recommendations for retail management.
9. Trade is Change: Offers a concluding outlook on how the retail environment must adapt to shifting consumer values and technological developments.
10. List of References: Provides a comprehensive bibliography of the sources cited throughout the thesis.
Sustainability, Green Consumerism, Corporate Social Responsibility, Neuromarketing, Limbic® Model, Consumer Behaviour, Purchase Intention, Retail Management, Sustainable Development, Quantitative Research, Attitude-Intention-Behaviour Gap, Consumer Motivation, Market Research, Environmental Protection.
The thesis focuses on analysing the relationship between sustainable consumer attitudes and actual buying behaviour in the retail sector, specifically investigating why positive attitudes often do not translate into purchases.
The work covers sustainability, Corporate Social Responsibility (CSR), consumer behaviour theories, and the application of neuromarketing concepts to retail.
The primary objective is to investigate the "attitude-intention-behaviour gap" and understand how consumers' underlying subconscious motives (Limbic® Types) influence their sustainable purchasing decisions.
The study utilizes quantitative research, specifically an online survey with 506 participants, to test hypotheses regarding consumer behaviour and sustainable consumption.
The main part examines theoretical frameworks of sustainability and neuromarketing, followed by the presentation and interpretation of empirical data derived from the survey.
Key terms include Sustainability, Green Consumerism, Limbic® Model, CSR, Purchase Intention, and Consumer Behaviour.
The Limbic® model uses insights from brain research and evolutionary biology to categorize consumers into types based on their primary motives (Balance, Dominance, Stimulant), helping to predict why they buy certain products.
The study suggests that gender differences exist in attitudes towards sustainability, with women often showing a more positive tendency regarding sustainable purchasing intentions compared to men.
Key barriers identified include high prices, lack of convenience/routine, difficulty in finding sustainable products in standard stores, and general mistrust regarding corporate green marketing claims.
Retailers are encouraged to move from reactive to proactive strategies, focusing on transparent product information, credible communication of CSR efforts, and adapting marketing to the specific psychological needs of different consumer types.
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