Bachelorarbeit, 2013
49 Seiten, Note: 1,0
This work aims to explore the multifaceted relationship between employee satisfaction and employee retention. It investigates the theoretical underpinnings of employee satisfaction, key influencing factors, and the impact on both the individual employee and the organization. The study also examines strategies for improving employee retention.
1. Introduction and objectives: This introductory chapter sets the stage for the entire work, outlining its objectives and providing a brief overview of the key themes that will be explored in subsequent chapters. It likely establishes the importance of understanding employee satisfaction and retention within an organizational context and highlights the gap in knowledge or the specific problem the study addresses. The chapter sets the framework for the research and methodology that will be used throughout the work.
2. Employee satisfaction: This chapter delves into the concept of employee satisfaction, beginning with various definitions and exploring several prominent theoretical models, including Herzberg's two-factor theory and Hackman and Oldham's job characteristics model. It then examines factors influencing employee satisfaction, such as work atmosphere, compensation, job characteristics, and management practices. The chapter analyzes the impact of employee satisfaction on the organization, considering its influence on organizational citizenship behavior, performance, absenteeism, and employee turnover. Furthermore, it investigates the impact of job satisfaction on individual well-being and personal development, exploring the relationship between job satisfaction and life satisfaction, along with implications for personal growth. Finally, it discusses the consequences of low employee satisfaction, both for the individual employee and the organization.
3. Employee retention: This chapter focuses on the importance of employee retention for both the individual and the organization. It moves beyond simple definitions to explore organizational commitment as a deeper concept. The chapter then examines various strategies organizations can implement to foster retention, such as staff development programs, competitive compensation, work-life balance initiatives, and company pension schemes. Each measure is likely explored in detail to understand its effectiveness and potential drawbacks.
4. The relationship between employee satisfaction and employee retention: This chapter serves as a synthesis of the previous chapters, exploring the direct link between employee satisfaction and employee retention. It likely analyzes the extent to which employee satisfaction predicts retention and explores potential mediating factors influencing this relationship. The chapter could include discussions about how organizational strategies targeting satisfaction can lead to increased retention and the overall importance of fostering a positive work environment.
Employee satisfaction, employee retention, organizational citizenship behavior, job characteristics model, Herzberg's two-factor theory, motivation, compensation, work-life balance, staff development, organizational commitment, performance, absenteeism, turnover.
This text provides a comprehensive overview of employee satisfaction and retention, exploring their theoretical underpinnings, influencing factors, and mutual relationship. It examines the impact on both the individual employee and the organization, and proposes strategies for improvement.
The key themes include defining and understanding employee satisfaction, exploring relevant theoretical models (such as Herzberg's two-factor theory and Hackman and Oldham's job characteristics model), identifying factors influencing satisfaction (work environment, compensation, management), analyzing the impact of satisfaction on organizational outcomes (performance, absenteeism, turnover), and examining strategies for enhancing employee retention.
The text discusses Herzberg's two-factor theory and Hackman and Oldham's job characteristics model (also known as the job characteristics model) as prominent theoretical frameworks for understanding employee satisfaction and motivation.
Several factors influencing employee satisfaction are analyzed, including working atmosphere, pay, attractiveness of work activity, working time regulations, and employee management & operational communication.
Employee satisfaction impacts the company through its influence on organizational citizenship behavior (OCB), performance levels, absenteeism, and employee turnover. Higher satisfaction generally leads to improved performance and reduced turnover.
Employee satisfaction influences individual well-being, impacting job satisfaction and overall life satisfaction, and contributing to personality development.
A lack of employee satisfaction can result in internal termination (employees leaving the company) and negative consequences for the company, such as decreased productivity, higher turnover costs, and a damaged company reputation.
Employee retention is crucial for both the individual employee (career stability, skill development) and the organization (reduced recruitment costs, maintained expertise, improved productivity). The text highlights the significance of organizational commitment in achieving long-term retention.
Strategies to enhance employee retention include staff development, market-driven payment, work-life balance initiatives, and company pension schemes.
The text explores the direct correlation between employee satisfaction and retention, suggesting that higher satisfaction often predicts increased retention. It likely examines mediating factors influencing this relationship and demonstrates how organizational strategies aimed at improving satisfaction can lead to better retention.
Key words include: Employee satisfaction, employee retention, organizational citizenship behavior, job characteristics model, Herzberg's two-factor theory, motivation, compensation, work-life balance, staff development, organizational commitment, performance, absenteeism, and turnover.
The table of contents covers an introduction and objectives, a detailed section on employee satisfaction (including definitions, theories, influencing factors, and impacts), a section on employee retention (importance and strategies), and a concluding section on the relationship between employee satisfaction and employee retention.
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