Change Management. The Role of the Manager in Change Processes

Inhaltsverzeichnis (Table of Contents)

• Introduction
  • Problem definition and objective of the work
  • Demarcation of the topic
  • Course of the investigation
• Conceptual background
  • Definition of change management
  • Demarcation of reactive crises management and active change management
  • History
  • Leadership and participants in change management
• Triggers for Change - Management Processes
• Ways of failure/ cardinal error
• Key factors of the effective procedure
• Phase models
  • The Eight-Step Change Process according to John P. Kotter
  • The phases of change management according to Lindinger and Goller
    • Idea phase
    • Conception phase
    • Implementation
• The four task pillars of the effective change manager
  • Designing a change concept
  • Providing orientation and motivation
  • Controlling and stabilizing implementation
  • Changing oneself
• Dealing with resistance
• Leadership style
  • The authoritarian leadership style
  • The cooperative leadership style
  • The situational leadership style according to Hersey and Blanchard
  • The laissez-faire leadership style

Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)

This work aims to provide a comprehensive overview of change management, highlighting its importance in today's rapidly changing business environment. It seeks to clarify misunderstandings and common errors often encountered when introducing and implementing changes, ultimately exploring the key factors and processes contributing to successful adaptation. The text focuses on the role of the manager in navigating the complexities of change, including their behavior in different phases and dealing with resistance.

• The crucial role of change management in a dynamic business environment
• Common errors and pitfalls in change implementation
• Identifying key factors for successful change processes
• The significance of managerial behavior and leadership styles in driving change
• The importance of effective communication and addressing resistance to change

Zusammenfassung der Kapitel (Chapter Summaries)

The introduction lays the groundwork by establishing the relevance of change management in today's rapidly evolving business landscape. It highlights the challenges organizations face in adapting to technological advancements, economic fluctuations, and globalized markets.

Chapter 2 delves into the conceptual background of change management, defining the term and outlining its history. The chapter examines different leadership styles and their roles in facilitating change processes.

Chapter 3 explores the various triggers that necessitate change management, particularly focusing on the influence of globalization. It emphasizes the importance of proactively managing change to ensure organizational success.

Chapter 4 and 5 address common mistakes and critical factors in change implementation, providing insights into the practical aspects of change management. This knowledge is crucial for anticipating and avoiding potential pitfalls during change processes.

Chapter 6 is dedicated to presenting two different phase models of change, offering distinct frameworks for understanding and guiding change processes. The chapter explores the steps involved in each model, highlighting the importance of managerial skills and abilities throughout the process.

Chapters 7 to 9 focus on the manager's role in change management, outlining their responsibilities and challenges in guiding and facilitating change. The chapters explore strategies for addressing resistance, developing effective change concepts, and motivating employees through various leadership styles.

Schlüsselwörter (Keywords)

The primary keywords and focus topics of this work are: change management, transformation management, leadership, organizational change, globalization, resistance to change, phase models, managerial behavior, strategic management, key factors, and effective communication.