Bachelorarbeit, 2007
43 Seiten, Note: 1,3
1. Introduction
2. Nonviolent Communication according to Rosenberg
2.1 The emergence of nonviolent communication
2.2 The basic model of nonviolent communication
2.2.1 The four components
2.2.2 Empathy
2.3 The meaning of the emotional vocabulary
2.4 The meaning of the symbols of wolf and giraffe
3. Influences on the method of nonviolent communication
3.1 Influencing Nonviolent Communication according to Rosenberg
3.2 Influencing Nonviolent Communication through other communication models
3.2.1 Similarities with Carl Rogers' work
3.2.2 Similarities with Virginia Satir's work
3.2.3 Similarities with neurolinguistic programming
3.2.4 Similarities with the four-sided model by Friedemann Schulz von Thun
3.3 Interim conclusion
4. Dangers of Nonviolent Communication
4.1 Festinger's theory of dissonance
4.2 Transfer of dissonance theory on nonviolent communication
4.2.1 Strategies for dissonance reduction
4.2.2 The strategies for Rosenberg's four-component model
4.3 Nonviolent communication and manipulation
4.4 Second interim conclusion
5. Conclusion
The primary objective of this work is to critically examine whether Marshall B. Rosenberg’s model of "Nonviolent Communication" is effectively suitable for use in everyday life. The research investigates the theoretical foundations of the model, its potential influences from other established psychological frameworks, and its inherent risks regarding cognitive dissonance and manipulation.
3.1 Influencing Nonviolent Communication according to Rosenberg
Already at the beginning of his main work, in the introduction to his book Nonviolent communication. Talk to each other sincerely and sensitively, Rosenberg says the following about the composition of Nonviolent communication:
It contains nothing new; everything in the GRP [sic] has been known for centuries. So it's about remembering something that we already know – how our interpersonal communication was originally intended. And it's also about helping each other with a way of life that gives this knowledge back to life.102
Even with the first sentence of this quote, Rosenberg not only admits to the external influence of Nonviolent communication, but even points out that his communication model contains no new components. However, the following sentence weakens this statement again: Apparently, Rosenberg is not talking about the method and the individual elements of Nonviolent communication, which are nothing new, but about the original intention of interpersonal communication, how people interact with each other and perhaps even about the values underlying this communication, which should be remembered again. However, this is only a guess; because Rosenberg does not explicitly express what has actually been concretely integrated into Nonviolent communication and which foundations should be remembered exactly. At this point it is striking that Rosenberg, contrary to his self-established maxim, expresses himself here only inaccurately and abstractly. Furthermore, it is remarkable that he emphasizes right at the beginning of his book that Nonviolent communication does not contain anything new, which makes the immense importance of this statement clear. In the following sentences, however, he does not go into this weighty statement any further. This raises the question of whether Rosenberg specifically identifies certain influences on Nonviolent communication elsewhere.
1. Introduction: Presents the motivation for the study, defines the research question regarding the suitability of Nonviolent Communication for everyday life, and outlines the methodological approach.
2. Nonviolent Communication according to Rosenberg: Details the origin, humanistic assumptions, and the four-component methodology of Rosenberg's model, including the symbolism of wolves and giraffes.
3. Influences on the method of nonviolent communication: Critically evaluates Rosenberg's own statements on influences and performs a comparative analysis with other established communication and therapy models.
4. Dangers of Nonviolent Communication: Examines the potential risks of the model, specifically how it may contribute to cognitive dissonance, suppression of real feelings, and its potential for manipulative use.
5. Conclusion: Summarizes the findings, concluding that while the model has merit in specific contexts, it faces significant limitations and risks that hinder its general suitability for everyday life.
Nonviolent Communication, Marshall B. Rosenberg, Conflict Resolution, Humanistic Psychology, Empathy, Communication Models, Cognitive Dissonance, Manipulation, Everyday Application, Carl Rogers, Virginia Satir, Neurolinguistic Programming, Friedemann Schulz von Thun, Emotional Vocabulary, Interpersonal Relationships
The paper provides a critical assessment of Marshall B. Rosenberg's Nonviolent Communication (NVC) model, specifically evaluating its applicability to daily interpersonal interactions and conflict situations.
The study covers the psychological foundations of NVC, compares it to therapeutic and communication models like those of Carl Rogers and Virginia Satir, and analyzes its limitations.
The research is driven by the overarching question: "Is nonviolent communication suitable for everyday use?"
The author uses a critical comparative analysis, tracing the influences of various communication theories on Rosenberg’s model and testing its claims against the theory of cognitive dissonance.
The main body covers the development and components of NVC, its relationship to external models like NLP and Schulz von Thun's four-sided model, and potential psychological dangers inherent in its usage.
The study is characterized by terms such as Nonviolent Communication, humanistic psychology, cognitive dissonance, manipulation, and conflict resolution.
The author explains the symbolism used to differentiate between judgmental, violent communication (wolf) and empathic, nonviolent communication (giraffe), while also noting the lack of clear origins for the "wolf" label in Rosenberg’s literature.
The author argues that NVC may lead to a "sham harmony" where users suppress genuine, potentially negative feelings to fit the model’s structure, which can ironically amplify cognitive dissonance rather than resolve it.
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