Masterarbeit, 2019
65 Seiten, Note: 1,2
1 Introduction
1.1 Embedment in the overall context
1.2 Scope of application
1.3 Definition of problems and respective goals
1.4 Structural approach of the paper
2 Literature review and theoretical background
2.1 Internationalization and other key terminology
2.2 Necessity for and modelling of Change Management
2.3 Influence of corporate and national cultures
3 Analysis and generation of insights
3.1 Environment and the origin of the project
3.2 Stakeholder and risk assessment
3.3 Internal competitive situation and customer requirements
3.4 Study of target regions
4 Strategy development and evaluation
4.1 Derivation of options
4.2 Evaluation and implementation
5 Critical review of the approach
6 Conclusion
6.1 Summary and realization of objectives
6.2 Resumé and outlook
The primary objective of this thesis is to develop a sustainable internationalization strategy for the "CF Collaboration Model – Change & Enabling Concept" (CMCEC), a project focused on optimizing accounting processes. The research addresses the challenge of transforming a national organizational structure into a multinational community, specifically focusing on the role of "process owners." The central research goal is to design a framework that ensures effective cooperation, standardization, and change management across diverse global regions.
1.1 Embedment in the overall context
„Globalization has changed us into a company that searches the world, not just to sell or to source, but to find intellectual capital - the world's best talents and greatest ideas.“ (Welch, 2001 as quoted in The Globalist, 2001)
This quote by General Electric’s CEO Jack Welch vividly illustrates two important aspects: On one hand, how the megatrend of globalization has been influencing and is still shaping private as well as corporate life and on the other hand how this “inevitable wave of the future (…) is frequently confused with internationalization, but is in fact something totally different.” (Daly, 1999, p. 31). For this reason, it is pertinent to elaborate on this issue later on in the literature review because a shared understanding is key in order to provide correct and generalizable results by means of this paper.
For a comprehensive understanding of the underlying problems and thereof derived goals for the paper and the project, it is necessary to highlight another trend, whose origin can be traced back to aforementioned one: In addition to the increasing competitive pressure, primarily in the currently disruptively changing automotive and supply industry (Mohr, Kaas, Gao, Wee, & Möller, 2016, pp. 4-5), the trend of the so-called renaissance of accounting is having far-reaching consequences. Since about 2010, the enormous potential for improvement in the financial sector has been (re)discovered, resulting in the necessity for various analyses with an internal and external focus, in which the existing processes were examined with regards to performance and compared to competitors by benchmarking oneself (MacDonald & Richardson, 2002, p. 120).
1 Introduction: Provides the context of globalization and the renaissance of accounting, outlining the specific project scope of the CF Collaboration Model (CMCEC) for a German multinational company.
2 Literature review and theoretical background: Defines key terminology such as globalization and internationalization, evaluates change management models like Lean Change, and discusses the influence of national and corporate cultures.
3 Analysis and generation of insights: Details the internal environment, stakeholder and risk assessments, customer requirements, and target regions, utilizing PESTEL/DESTEP and benchmarking analyses.
4 Strategy development and evaluation: Derives strategic options via SWOT analysis and describes the implementation of three strategic pillars to support the international rollout.
5 Critical review of the approach: Reflects on the methodology used, discusses the limitations of the SWOT and Lean Change approaches, and addresses the practicability of the proposed strategy.
6 Conclusion: Summarizes the degree of goal achievement regarding the global rollout and offers a final resumé regarding the internationalization of the finance department.
Internationalization, Change Management, Corporate Finance, Accounting, CMCEC, Globalization, Process Owners, SWOT Analysis, DESTEP, Return on Change, Organizational Transformation, Strategic Planning, Process Optimization, Corporate Culture, Project Management
The thesis focuses on the internationalization of the "CF Collaboration Model – Change & Enabling Concept" (CMCEC), which aims to optimize accounting processes within a multinational company by creating a global community of process owners.
The work covers international business development, change management, organizational design, cross-cultural management, and strategic process optimization in the financial sector.
The goal is to enable process owners worldwide to work effectively together, standardize global accounting processes, and transition from a national focus to a multinational organizational structure.
The research employs qualitative and quantitative methods, including benchmarking studies, stakeholder and risk analysis, SWOT analysis, DESTEP analysis, and the application of the Return on Change (RoC) KPI to measure success.
The main part provides a comprehensive analysis of the project's environment, develops an internationalization strategy based on strategic pillars, and critically evaluates the proposed implementation approach.
Key terms include Internationalization, Change Management, Corporate Finance, Accounting, CMCEC, Globalization, Process Owners, SWOT, and organizational transformation.
The author argues that globalization is a macro-economic process that creates new opportunities and challenges, while internationalization is a business-specific activity influenced by globalization that integrates global dimensions into corporate functions.
The Uppsala model describes how companies gradually strengthen internationalization activities, serving as a theoretical foundation for the author’s structured approach to rolling out the PO community across different regions.
Culture is identified as a critical enabler of change. The author examines both national and corporate cultures, noting that potential clashes require preventive consideration to ensure the success of the international transformation.
Lean Change is selected because it is flexible and adaptable to the fast-moving, volatile environment of the project, allowing for continuous refinement through "insights," "options," and "experiments."
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