Masterarbeit, 2008
118 Seiten, Note: 2
1. Introduction
1.1. Objective of the thesis - Problem formulation
1.2. Structure of the thesis
2. Methodology
2.1. Research Methods
2.2. Primary and Secondary Data
2.3. Terminology
2.4. Limitations
3. Main theoretical foundations
3.1. Tourism
3.2. The tourist destination
3.3. Destination Marketing
3.3.1. International Market segmentation
3.3.2. Destination image – the impact of already existing perceptions
3.3.3. Destination Brand
3.3.4. First time visitors are still mouldable! - The impact of previous visitation on the destination image
4. Situation Analysis - Tourism in Mecklenburg Western Pomerania
4.1. Tourism as a main economic factor for Germany
4.2. Tourism in Mecklenburg Western Pomerania
4.2.1. The typical tourist of MV
4.3. International tourism of Mecklenburg Western Pomerania
4.4. Where are the foreign guests? – Some basic problems of the international tourism sector in MV
4.4.1. The absence of an international image
4.4.2. Poor transport systems
4.4.3. Competitiveness and missing target-group awareness
5. The Danish source market
5.1. Denmark as a main source market for Mecklenburg Western Pomerania
5.2. Already existing marketing activities of Mecklenburg Western Pomerania in Denmark
6. “Something you will not find at our place” – MV’s unique attractions for the Danish target market
6.1. State-certified sea side resorts and Spa architecture
6.2. Convenient and fast accessibility
6.2.1. Culture, nature, health and wellness - diversity on the spot
6.3. Cost level
6.4 Cultural heritages and former eastern Germany – the Danish “cultural tourist”
7. An empirical analysis of the Danes’ perceived image and evaluation of the MV coastline
7.1. Methodology
7.2. Results of the survey: Perceived image versus actual holiday experience?
7.2.1. Profile data and general travel behaviour
7.3. Summary of the survey results – Denmark as major target market?
7.4. Prospect – some implicational thoughts for the future
8. Conclusion
The main objective of this thesis is to provide an explorative insight into the current destination image and level of awareness among Danish tourists regarding the Baltic coastline of Mecklenburg Western Pomerania (MV). The central research question explores how the perceived image of the region influences Danish travelers and whether the current tourism marketing strategies effectively address the potential of this profitable target group.
3.3.4. First time visitors are still mouldable! - The impact of previous visitation on the destination image
Visitors will evaluate a destination brand after dimensions of destination awareness, destination image, the quality level as well as their loyalty towards a destination. Referring to Konecnik and Ruzzier, “previous visitation plays an important role in customer’s evaluation of a tourism destination”.
There is an influential difference between the image formation process of first time visitors and image formation of recurring tourists. Usually, major changes of perception and evaluation occur during the first visitation of a destination. Taken perceived images into consideration, marketeers could build up on these images by stressing what has not been recognised yet, emphasising what the tourists demanded already prior to the visit. The analysis of evaluations made by first time visitors at the MV coastline will show how these changes of perception occur in a practical context.
One major occurring phenomenon regarding image formation process refers to so-called “once-upon-a-time-impressions”, which stand for attitudes and impressions that have already become values over time. These “once-upon-a-time-impressions” play a major role in the marketing context of Mecklenburg Western Pomerania on the potential Danish target market, referring to the previous and old-fashioned, but often still existing image of MV as the ‘dark, communistic part of Germany’. However, these impressions do not necessarily need to be treated as disadvantages, since they could serve as a foundation, as the above named “hook to hang more detail on”. These above named impressions of Danish tourists at the MV coastline will be highlighted in more detail at a later stage.
1. Introduction: Presents the observable phenomenon of low Danish visitor density in MV and outlines the objective to analyze the destination's potential.
2. Methodology: Details the qualitative and quantitative research methods, including questionnaires and expert interviews used to gather data.
3. Main theoretical foundations: Defines core tourism concepts, destination marketing, brand image, and the psychology of first-time visitors.
4. Situation Analysis - Tourism in Mecklenburg Western Pomerania: Reviews the economic importance of tourism for MV and identifies key infrastructure and image-related challenges.
5. The Danish source market: Examines Denmark as a primary target market and current marketing activities directed at Danish travelers.
6. “Something you will not find at our place” – MV’s unique attractions for the Danish target market: Highlights regional strengths like spa architecture and accessibility that distinguish MV from Danish destinations.
7. An empirical analysis of the Danes’ perceived image and evaluation of the MV coastline: Presents the results of the empirical survey and evaluates the perceptions of Danish tourists.
8. Conclusion: Summarizes findings and suggests strategies to improve the region's international positioning and target group engagement.
Destination Marketing, Mecklenburg Western Pomerania, Danish Tourism, Destination Image, Inbound Tourism, Market Segmentation, Holiday Preferences, Consumer Behavior, Brand Identity, Tourism Infrastructure, Cross-border Marketing, First-time Visitors, Empirical Analysis, Target Group Awareness, Travel Motives.
The study examines why the Baltic coastline of Mecklenburg Western Pomerania attracts so few Danish tourists despite being a neighboring, profitable target market, and provides an explorative analysis of the current destination image.
The primary themes include destination marketing theory, the role of image formation, the current state of the tourism sector in MV, and the specific travel behavior of Danish tourists.
The goal is to demonstrate the untapped potential of the Danish market and provide insights into why current awareness and marketing strategies are insufficient.
The author employed a mix of quantitative and qualitative data, utilizing questionnaires distributed to Danish tourists and conducting expert interviews with tourism stakeholders.
The main sections cover theoretical foundations, a situation analysis of the MV tourism sector, an assessment of unique regional attractions, and an empirical survey analyzing the perceptions of Danish visitors.
Keywords include Destination Marketing, MV coastline, Danish Tourism, Inbound Tourism, and Destination Image.
The research suggests that first-time visitors are more "mouldable" in their perceptions, whereas recurring visitors rely on established values, making first-time visitors a crucial target for image-building activities.
These resorts offer a specific tradition of spa architecture and health-focused tourism that does not exist in the same form in Denmark, providing a unique selling point for the region.
The G8 summit in Heiligendamm helped increase international visibility and recognition of MV, acting as a catalyst for potential future awareness among international audiences.
The author concludes that MV must evolve from its "sleeping beauty" status by improving intercultural awareness and implementing targeted marketing strategies to fully realize its potential as a prime destination for Danish travelers.
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