Bachelorarbeit, 2008
90 Seiten, Note: 1,0
Medien / Kommunikation - Public Relations, Werbung, Marketing, Social Media
1 INTRODUCTION
1.1 Definition of Celebrity Endorser
1.2 Background of Celebrity Endorsement
1.3 Q-Score
1.4 Heidi Klum
1.4.1 Heidi Klum’s Career
1.5 Outline
2 SOURCE LIKEABILITY
2.1 Luxury Lifestyle
2.2 Personal Life
2.3 Personality
2.4 Attractiveness
2.5 Successful Career
2.6 Credibility
3 CONSUMER BEHAVIOUR
3.1 Perception Process
3.2 Self-Concept
4 METHODOLOGY
4.1 Research Question and Objectives
4.2 Research Philosophy
4.3 Research Approach
4.4 Research Strategy
4.4.1 Time Horizon
4.4.2 Research Method
4.4.3 Data Collection Techniques
4.4.4 Questionnaire Design
4.4.5 Piloting
4.5 Sampling Definition
4.5.1 Sampling Techniques
4.5.2 Sampling Selection
4.6 Ethics, Non-Response and Response Bias
4.7 Research Limitations
5 ANALYSIS AND FINDINGS
5.1 Perception of HK’s Luxury Lifestyle
5.2 Perception of HK’s Personal Life
5.3 Perception of HK’s Personality
5.4 Perception of HK’s Attractiveness
5.5 Perception of HK’s Successful Career
5.6 Perception of HK’s Credibility
6 CONCLUSION
7 APPENDICES
7.1 Questionnaire
7.2 Overall Ranking of Likeability Factors
8 BIBLIOGRAPHY
The primary aim of this study is to identify the underlying reasons why consumers develop a liking for celebrity endorsers, using Heidi Klum as a central case study to examine differences in perception between male and female consumers.
2.4 Attractiveness
“Beauty is a greater recommendation than any letter of introduction” (Aristotle cited in Kahle and Homer, 1985, p. 960). It can be said that a great philosopher such as Aristotle has given evidence of positive perception and impressions of attractive people. Further investigations of physical attractiveness were revealed in many fields and have likewise been applied to the likeability of celebrity endorsers.
Whether in the labour market (Mobius and Rosenblat, 2006), in the range of politics (Surawski and Ossoff, 2006) or even subliminal when meeting new people or looking for friends, the attractiveness of a person is vitally important. Mobius and Rosenblat (2006, p. 222) for instance, found that very attractive employees (“above-average”) earn up to 15% more than, less attractive or “below-average beauty”. Similarly the study of Surawski and Ossoff (2006), in which it was illustrated that physically attractive politicians are more liked and hence elected by the public, than unattractive candidates. Other journal articles dealing with celebrities in particular have covered the source attractiveness model with reference to advertising effectiveness (Ohanian, 1990; Belch and Belch, 2001; Patzer cited in Lusch and Dawson, 1986). “The source attractiveness model has its origins in the social psychological research” and is part of the McGuire’s “source valence” model (Ohanian, 1990, p.41).
Referring to the information stated above, Baker’s and Churchill’s (1977, cited in Erdogan, 1999) research results have pointed out that “physically attractive communicators are more successful and effective (…) than their unattractive counterparts,” since consumers are more likely to identify with attractive celebrities and thus with the endorsed brand. Aronson (1972, cited in Reingen and Kernan, 1993; p. 25) confirms this statement by adding that it is human nature that “we like beautiful and handsome people better than homely people” and as a consequence of the likeability of, e.g. a certain celebrity endorser, consumers “attribute all kinds of good characteristics to” him or her.
1 INTRODUCTION: Defines celebrity endorsement and provides background on the market, introducing Heidi Klum as the focal point for the study.
2 SOURCE LIKEABILITY: Reviews literature on six core factors: luxury lifestyle, personal life, personality, attractiveness, successful career, and credibility.
3 CONSUMER BEHAVIOUR: Explores the psychological processes of perception and the self-concept in the context of celebrity identification.
4 METHODOLOGY: Details the exploratory research approach, including quantitative survey design, sampling strategies among Heidi Klum’s audience, and research limitations.
5 ANALYSIS AND FINDINGS: Presents the statistical data gathered from 60 respondents, broken down by individual likeability factors and gender comparisons.
6 CONCLUSION: Synthesizes the empirical findings, confirming the primary importance of physical attractiveness and providing recommendations for future cross-cultural research.
Celebrity Endorsement, Likeability, Consumer Perception, Heidi Klum, Luxury Lifestyle, Personal Life, Personality, Attractiveness, Successful Career, Credibility, Consumer Behaviour, Self-Concept, Quantitative Research, Marketing, Gender Differences.
The project investigates the specific factors that influence why consumers like celebrity endorsers, using the model of Heidi Klum to understand consumer attitudes and perceptions.
The research focuses on six key likeability drivers: luxury lifestyle, personal life, personality, physical attractiveness, career success, and source credibility.
The objective is to identify which factors are most significant in generating consumer affinity and whether there are notable differences in these perceptions between men and women.
The study employs a quantitative research method, utilizing an exploratory survey design to collect numerical data for statistical analysis.
The main section covers an extensive literature review on source likeability theories, followed by an analysis of primary data collected from 60 survey respondents who follow Heidi Klum.
The work is characterized by terms such as Celebrity Endorsement, Likeability, Consumer Perception, Attractiveness, and Consumer Self-Concept.
She was chosen due to her internationally acclaimed status, strong brand association, and her diverse career roles, which provided a comprehensive dataset for testing multiple likeability theories.
The study explores how positive attributes, such as attractiveness, can create a "halo effect" where consumers attribute other good characteristics to the celebrity, ultimately influencing brand association.
The findings indicate that women are more likely to identify with the celebrity's self-enhancement factors (like beauty and lifestyle), whereas men tend to focus more on material status and career connections.
Contrary to initial expectations from the literature, credibility was found to be the least significant likeability factor among the study's respondents, suggesting it may play a more vital role in purchase decisions than in pure "liking."
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