Masterarbeit, 2020
53 Seiten, Note: 3.71
This thesis aims to investigate the change management practices and challenges faced by United Insurance Company PLC (UNIC Ethiopia) in Addis Ababa. The study seeks to analyze the company's approach to change, identifying both successful practices and obstacles encountered during the implementation of these changes. The objective is to offer valuable insights and recommendations for improvement within the company's change management strategies.
Chapter one: Introduction presents the background of the study, outlining the context of change management within the insurance industry and specifically at UNIC Ethiopia. The chapter details the research problem, questions, and objectives of the study, emphasizing its significance and scope.
Chapter two: Literature Review provides a comprehensive exploration of relevant literature concerning change, organizational change, and change management. It examines the concepts of change and its characteristics, and defines organizational change in the context of business. The chapter also delves into the concept of change management, exploring its importance and key principles. Further, it discusses the internal and external factors that drive organizational change, highlighting specific challenges associated with implementing change effectively. The chapter concludes by examining strategies for driving change management within the insurance industry, particularly focusing on the importance of human factors, identifying change drivers, and effective communication.
The main keywords and focus topics of the text are: change management, organizational change, insurance industry, UNIC Ethiopia, Addis Ababa, change implementation, challenges, strategies, internal factors, external factors, human factors, communication, change drivers.
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