Masterarbeit, 2020
53 Seiten, Note: 3.71
Acknowledgements
Abbreviation
List of Figures
List of Tables
Abstract
1.1. Background of the Study
1.2. Statement of the Problem
1.3. Research Questions
1.4. Objective of the study
1.4.1. General Objectives
1.4.2. Specific Objectives
1.5 Significance of the study
1.6. Scope and Delimitations of the study
1.7. Organization of the Study
Chapter Two: Literature Review
2.1. Introduction
2.2. Change and Organizational Change Concepts Definitions
2.2.1. The Concept of Change and Its Characteristics
2.2.2. The Concept of Organizational Change
2.2.3. Change in a Business Context
2.3. Change Management
2.3.1 The Concept of Change Management
2.4. Causes of Organizational Change
2.4.1. Internal Factors
2.4.2. External Factors
2.5. Effective change implementation
2.6. How to Drive Change Management within the Insurance Industry?
2.6.1. Embrace the human factor
2.6.2. Identify change drivers
2.6.3. Over communicate and encourage
2.7. What can Slowdown the Business’s Response to Change?
2.7.1. Lack of Resources and Coordination
2.7.2. Inaccurate or Incomplete Data
2.7.3. Wrongful Decision Making
2.7.4. C-suit executives being Resistant to Change
2.7.5. Lack of Leadership and Innovative Capability
2.7.6. Poor Communication
2.7.7. Team Takes Time to Get the Grips
2.8. The Importance of Change in Insurance Companies
2.9. Conceptual Framework
Chapter 3: Methodology
3.1 Introduction
3.2. Research Approach and Design
3.3. Population, Sample size and sampling techniques
3.4. Data sources and Collection Techniques
3.4.1. Data sources
3.4.2. Data collection Techniques
3.5. Methods of Data Analysis
3.6. Ethical Considerations
3.7. Validity and Reliability of the Study
CHAPTER FOUR: RESULTS AND DISCUSSION
4.1 Introduction
4.1.1 Response Rate
4.2 Respondent’s personal Information
4.3. Results and Analysis on the Practices Adopted by UNIC Ethiopia in Managing Change
4.3.1. Analysis on demonstrating the importance of change
4.3.2. Analysis on what should be included in change management team
4.3.3. Analysis on creating a clear vision of what change needs to occur and the desired results
4.3.4 Communicating about the change early and often, maintaining a consistent message
4.3.5. Analysis on Celebrating the progress that makes toward the change when the change effort is long-term
4.4 Challenges in Managing Change
4.5. Discussions of Findings
4.5 Limitations of the Study
CHAPTER FIVE: SUMMARY OF FINDINGS, CONCLUSIONS AND RECOMMENDATIONS
5.1 Summary of the major findings
5.2 Conclusion
5.3. Further Implication for Future Research
5.4. Recommendations
References
Appendices
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