Masterarbeit, 2018
175 Seiten, Note: 80.00
This thesis investigates the interoperability challenges of e-government information systems in Kenya. The study aims to develop an interoperability framework for e-government information systems, improving efficiency and effectiveness of government services.
Chapter One introduces the background, problem statement, objectives, significance, scope, and limitations of the study. It defines key terms relevant to the research and outlines the thesis organization.
Chapter Two provides a comprehensive literature review on e-government information systems, particularly focusing on heterogeneity and interoperability challenges. It explores existing interoperability provisions within e-government heterogeneous information systems.
The thesis focuses on key concepts such as e-government, information systems, interoperability, heterogeneity, Kenya, framework development, and public service efficiency.
The goal is to develop an interoperability framework for heterogeneous information systems in Kenya to improve government service efficiency.
Challenges arise from different vendors, diverse storage types, data formats, languages, and middleware platforms used across government levels.
A mixed methods approach was adopted, combining quantitative data (questionnaires) and qualitative data (interviews and content analysis).
Primary beneficiaries include the Kenyan Government, technology experts in the public sector, and citizens receiving public services.
The framework was validated through an expert opinion survey to ensure its practical applicability and effectiveness.
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