Academic and Occupational English Needs of Tourism and Hotel Management Students. Oral Communication Skills in Focus

Inhaltsverzeichnis (Table of Contents)

• Chapter One: Introduction
• 1.1 Background of the Study
• 1.2 Statement of the Problem
• 1.3 Objectives of the Study
• 1.4 Research Questions
• 1.5 Significance of the Study
• 1.6 Scope of the Study
• 1.7 Delimitations of the Study
• 1.8 Operational Definitions
• 1.9 Organization of the Study
• Chapter Two: Review of Related Literature
• 2.1 The Need for English as a Foreign Language
• 2.2 English Language Proficiency
• 2.3 English for Specific Purposes (ESP)
• 2.4 English for Academic Purposes (EAP)
• 2.5 English for Occupational Purposes (EOP)
• 2.6 Oral Communication Skills
• 2.7 Oral Communication Skills in the Tourism and Hotel Management Industry
• 2.8 Theoretical Framework of the Study
• Chapter Three: Research Methodology
• 3.1 Research Design
• 3.2 Population and Sample
• 3.3 Sampling Techniques
• 3.4 Instrumentation
• 3.5 Data Collection Procedures
• 3.6 Data Analysis Procedures
• Chapter Four: Presentation and Interpretation of Data
• 4.1 Demographic Characteristics of Participants
• 4.2 Oral Communication Skills of THMS
• 4.3 Oral Communication Skills Needs of HPs
• 4.4 Comparison of Oral Communication Skills Needs of HPs and THMS
• 4.5 Oral Communication Skills Requirements in THM Programs
• Chapter Five: Summary, Discussion, Conclusion and Recommendations
• 5.1 Summary of Findings
• 5.2 Discussion of Findings
• 5.3 Conclusion
• 5.4 Recommendations

Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)

This research aims to investigate the oral communication needs of Tourism and Hotel Management (THM) students and practitioners in Ethiopia. The study aims to analyze the gap between the oral communication skills required for academic success and professional careers in the THM industry. The research seeks to identify specific oral communication skills that are essential for students and practitioners in the field. The key themes explored in the thesis are:

• The importance of English language proficiency for success in the THM sector
• The specific oral communication skills needed by THM students and practitioners
• The gap between the oral communication skills taught in THM programs and those required in the industry
• The impact of oral communication skills on the professional success of THM graduates
• Recommendations for improving the teaching and learning of oral communication skills in THM programs

Zusammenfassung der Kapitel (Chapter Summaries)

• Chapter One: Introduction provides a detailed background to the research, outlining the problem, objectives, and significance of the study. It defines key terms and describes the structure of the thesis.
• Chapter Two: Review of Related Literature explores relevant concepts and theories surrounding English language proficiency, English for Specific Purposes (ESP), and the role of oral communication skills in the Tourism and Hotel Management industry.
• Chapter Three: Research Methodology outlines the research design, population, sampling techniques, instruments used, data collection procedures, and data analysis methods employed in the study.
• Chapter Four: Presentation and Interpretation of Data presents the findings of the study, analyzing the oral communication skills of THM students and the oral communication needs of HPs in the industry.

Schlüsselwörter (Keywords)

The key terms and concepts that are central to this research include: English language proficiency, oral communication skills, Tourism and Hotel Management, English for Specific Purposes (ESP), English for Academic Purposes (EAP), English for Occupational Purposes (EOP), Need Analysis, Target Situation Analysis, gap analysis, and professional success. This study explores the specific communication requirements of THM students and practitioners, highlighting the importance of developing strong oral communication skills for success in this dynamic industry.