Masterarbeit, 2021
104 Seiten, Note: 1.00
This thesis aims to identify factors influencing the intention to use smart speakers in Germany. It investigates the adoption of smart speakers at their current technical level, addressing gaps in existing literature. The study uses an online survey of German non-adopters to test hypothesized effects of various constructs on usage intention.
1 Introduction: This chapter introduces the research topic, highlighting the lack of a common understanding regarding smart speaker adoption and the need for further investigation into the factors influencing their usage in Germany. It establishes the research question and objectives, outlining the methodology and providing a content overview of the subsequent chapters. The theoretical and practical perspectives on the problem of smart speaker adoption are established here, laying the groundwork for the entire study.
2 Literature review: This chapter comprehensively reviews existing literature on voice-operated technology, smart speakers, and related adoption theories. It defines key terms such as innovation, adoption, and user acceptance factors. The chapter analyzes various adoption theories, including the Diffusion of Innovation Theory and the Technology Acceptance Model, to build a theoretical framework for the research. Existing studies on IT, voice assistants, and smart speaker adoption are critically evaluated, leading to the development of a research model and hypotheses.
3 Empirical study: This chapter details the methodology employed in the empirical study. It describes the research design, sampling method, and data collection process using online surveys. The chapter explains the pre-testing procedures and the data analysis techniques, including multiple linear regression, used to analyze the collected data. This section provides a transparent and thorough account of the research methods, ensuring the reproducibility of the study.
4 Empirical findings: This chapter presents the results of the empirical study. It begins with descriptive statistics of the survey results, followed by the presentation and interpretation of multiple linear regression analyses conducted to test the hypotheses. The results showcase the statistical relationships between different factors and the intention to use smart speakers. The findings offer insights into the significance of various constructs in influencing adoption decisions.
5 Discussion: This chapter summarizes the results of the empirical findings and interprets their implications for both theory and practice. The discussion section examines the effects on both perceived usefulness and the intention to use smart speakers, offering insights into the significance of various factors and highlighting the contributions and implications for both theoretical understanding and practical applications in the smart speaker market. The chapter also addresses limitations of the research and suggests future research directions.
Smart speaker, voice assistant, adoption, acceptance, user acceptance factors, technology acceptance model, diffusion of innovation theory, perceived usefulness, usage intention, Germany, online survey, empirical study, multiple linear regression.
This thesis investigates the factors influencing the intention to use smart speakers in Germany. It focuses on understanding smart speaker adoption among non-users, addressing gaps in existing research on this topic.
The main objective is to identify factors influencing the intention to use smart speakers in Germany. Specific objectives include examining the role of enjoyment, privacy concerns, usefulness, and social influence on adoption; analyzing the relationship between system quality, app/service complementarity, and perceived usefulness; and exploring implications for marketing and future development of smart speakers.
The study employs an online survey of German non-adopters of smart speakers. Data analysis uses multiple linear regression to test hypotheses about the effects of various factors on usage intention and perceived usefulness.
Key themes include factors influencing smart speaker adoption in Germany; the role of enjoyment, privacy concerns, usefulness, and social influence; the relationship between system quality, app/service complementarity, and perceived usefulness; and implications for marketing and further development of smart speakers.
The thesis draws on several adoption theories, including the Diffusion of Innovation Theory and the Technology Acceptance Model (TAM), to build a theoretical framework for understanding smart speaker adoption.
The empirical findings, presented through descriptive statistics and multiple linear regression analyses, reveal the statistical relationships between different factors and the intention to use smart speakers. The results highlight the significance of various constructs in influencing adoption decisions. Specific details are presented in Chapter 4.
The research has implications for both theory and practice. Theoretically, it contributes to a better understanding of smart speaker adoption. Practically, the findings offer insights for marketing and the further development of smart speakers, potentially influencing the acceptance of similar IT products.
The thesis acknowledges limitations of the research, which are discussed in Chapters 4 and 5. These limitations are considered in the interpretation of the results and suggestions for future research are made.
The thesis is structured into five chapters: Chapter 1 introduces the research problem and objectives; Chapter 2 reviews relevant literature; Chapter 3 details the empirical study methodology; Chapter 4 presents the empirical findings; and Chapter 5 discusses the implications of the findings and suggests future research directions.
Keywords include smart speaker, voice assistant, adoption, acceptance, user acceptance factors, technology acceptance model, diffusion of innovation theory, perceived usefulness, usage intention, Germany, online survey, empirical study, and multiple linear regression.
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