Diplomarbeit, 2005
107 Seiten, Note: 2
This work examines strategic planning and marketing within the museum sector, focusing on the specific situations in the United States and Austria. The study aims to provide a comprehensive overview of the challenges and opportunities facing museums in these two countries, with a particular emphasis on the unique characteristics of each nation's museum landscape.
The early chapters delve into definitions and the museum sector's broader context. This includes discussions of the museum as a non-profit institution, financial resources, and the diverse range of stakeholders involved. The text then explores the strategic planning process, encompassing SWOT analysis, mission formulation, organizational objectives, and performance evaluation. A detailed look at the strategic marketing process follows, encompassing market research, segmentation, targeting, positioning, and a range of marketing mix strategies. The final chapter focuses on the unique features and challenges of the museum sector in the United States and Austria.
This work focuses on the key concepts of strategic planning, strategic marketing, and museum management, specifically within the contexts of the United States and Austria. The text explores financial resources, funding models, and the impact of competition and stakeholder dynamics on the museum sector. Key themes include non-profit management, museum development, cultural institutions, and cross-cultural comparisons.
Due to declining public funds and increased competition, Austrian museums must improve their service quality and image to attract private funding and a broader audience.
The US is considered a leading innovator in applying business-like strategic planning and marketing to museums, while in Austria, these concepts were traditionally viewed with skepticism.
The process includes conducting a SWOT analysis, formulating a mission statement, setting organizational objectives, and evaluating performance.
The marketing process involves market research, segmentation, targeting, and positioning to create public-oriented benefits.
The text explores this debate, questioning whether museums can remain effective public services while increasingly relying on private money sources.
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