Masterarbeit, 2022
92 Seiten, Note: 1,7
This thesis aims to investigate the role of social media in promoting responsible consumption by social food enterprises. It examines the content of social media posts addressing impact topics and investigates the influence of these posts on consumer attitudes and behaviors.
The introduction provides background information on the topic and outlines the research problem and objectives. Chapter 2 reviews relevant literature on responsible consumer behavior, social enterprise marketing, and the priming effect, establishing a theoretical foundation for the study. Chapter 3 presents a content analysis of social media posts from social food enterprises, exploring the characteristics of impact-posts and their prevalence. Chapter 4 describes an online experiment designed to assess the influence of impact-posts on consumer attitudes and behaviors. The conclusion summarizes the findings and discusses their theoretical and managerial implications, outlining limitations and future research avenues.
This study focuses on responsible consumption, social food enterprises, social media, impact-posts, content analysis, online experiment, consumer attitudes, and responsible consumer intentions.
Impact-posts are social media posts that address social or environmental grievances and the enterprise's efforts to solve them, rather than just promoting products.
The content analysis revealed that impact topics are addressed slightly less frequently than product-related topics.
The most common themes include enablement, support, philanthropy, and general environmental concerns.
The experimental study found no statistically significant influence of impact-posts on concern for the environment or responsible consumer intentions compared to non-impact posts.
They primarily use photos depicting people, often supplemented with text, and maintain a neutral to positive tone in both imagery and messaging.
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