Masterarbeit, 2023
77 Seiten, Note: 1,0
1. INTRODUCTION
2. THEORY
2.1 COMPASSIONATE LEADERSHIP
2.1.1 Definition of compassionate leadership
2.1.2 Dimensions of compassionate leadership
2.1.3 Current state of research on compassionate leadership
2.1.4 Demarcation to other leadership styles
2.2 TRAINING TRANSFER
2.2.1 Definition of training transfer
2.2.2 What makes trainings effective?
2.3 LEADERSHIP COACHING
2.3.1 Definition of leadership coaching
2.3.2 Elements of leadership coaching
2.3.3 The GROW coaching model
2.3.4 Demarcation to other leadership coaching styles
3. CONCEPTUAL DEVELOPMENT OF THE COMPASSIONATE LEADERSHIP PROGRAM
3.1 TRAINEE CHARACTERISTICS
3.2 NEED ANALYSIS
3.3 DEVELOPMENT COMPASSIONATE LEADERSHIP TRAINING
3.3.1 Pre- and post-survey
3.3.2 Factors of training design
3.3.3 Training framework
3.4 DEVELOPMENT COACHING SESSION
3.5 DEVELOPMENT SELF-REFLECTION JOURNAL
4. PILOTING OF THE COMPASSIONATE LEADERSHIP PROGRAM
4.1 PREPARATION OF THE PILOTING
4.1.1 Description of the company and target group
4.1.2 Leadership development programs within the company
4.1.3 Business problem and implications
4.2 EXCECUTION OF THE PILOTING
4.2.1 Piloting of the compassionate leadership training
4.2.2 Piloting of the GROW Coaching Sessions
5. RESULTS
6. DISCUSSION
6.1 INTERPRETATIONS AND IMPLICATIONS
6.2 LIMITATION OF THE STUDY
6.3 RECOMMENDATIONS
7. CONCLUSION
8. REFERENCES
This study aims to develop, pilot, and evaluate a time-efficient compassionate leadership program integrated into a corporate setting to address increased workplace stress and leadership challenges. By combining a three-hour face-to-face training and a one-on-one virtual coaching session based on the GROW model, the research investigates whether such an approach enhances leadership knowledge and improves training transfer back to the daily work environment.
2.1.1 Definition of compassionate leadership
Gilbert (2009) defines compassion as "a basic kindness, with deep awareness of the suffering of oneself and of other living things, coupled with the wish and effort to relieve it" (p. 13). This is in line with Germer and Siegel (2012), who state that compassion has the ability to transform the experience of pain through the quality of the mind. Strauss et al. (2016) propose that compassion consists of five elements: "recognizing suffering, understanding the universality of human suffering, feeling for the person suffering, tolerating uncomfortable feelings, and the motivation to act to alleviate suffering" (Strauss et al., 2016, p. 25). Gilbert (2019) postulates that compassion is an evolved motivational system with a neurologically supported stimulus-response as a result of prosocial behavior that is triggered through stimuli associated with distress and suffering. This means the application of compassion holds the potential to profoundly transform the experience of pain and suffering, fostering a more empathetic and caring society. The systematic review from Ramachandran et al. (2023) summarizes compassionate leadership as an essential trait. However, the authors proclaim that despite several attempts to define compassionate leadership, there is not one single definition. Overall, compassionate leadership can be seen as a human-centric leadership approach. Oyserman et al. (2002) have specifically pointed out the connection between compassion and the fundamental aspects of being a human in particular. In conclusion, compassionate leadership is about recognizing one's own strengths and weaknesses as a leader while considering underlying motivations for certain behaviors, being non-judgmental, mindful, and having awareness and empathy towards the needs of team members while demonstrating sensitivity (Vogel & Flint, 2021).
1. INTRODUCTION: Outlines the increasing demand for compassionate leadership in corporate environments driven by global challenges, and defines the two-phased program of training and coaching.
2. THEORY: Provides the theoretical framework covering compassionate leadership, training transfer mechanisms, and the methodology of leadership coaching.
3. CONCEPTUAL DEVELOPMENT OF THE COMPASSIONATE LEADERSHIP PROGRAM: Details the design process, including trainee characteristics, needs analysis, training content, and the development of the self-reflection journal.
4. PILOTING OF THE COMPASSIONATE LEADERSHIP PROGRAM: Describes the execution of the pilot program within a multinational travel management company, including the preparation and the specific training units.
5. RESULTS: Presents empirical findings from pre- and post-surveys regarding knowledge increase and qualitative insights from the coaching sessions.
6. DISCUSSION: Interprets the findings regarding the effectiveness of the training and coaching interventions while addressing study limitations and future recommendations.
7. CONCLUSION: Summarizes the study's contribution and reinforces the necessity of adopting a human-centric approach in contemporary leadership.
8. REFERENCES: Lists the academic literature and citations utilized throughout the master's thesis.
Compassionate Leadership, Leadership Development, Training Transfer, Corporate Organizations, GROW Model, Leadership Coaching, Mindfulness, Self-Compassion, Workplace Stress, Employee Well-being, Behavioral Change, Self-Efficacy, Human-Centric Leadership, Professional Development, Pilot Study.
This research focuses on the development, deployment, and evaluation of a condensed, four-hour compassionate leadership program designed to help leaders navigate stress and foster better working environments.
The study covers the impact of compassionate leadership on employee well-being, techniques for effective training design, methods for ensuring training transfer, and the application of executive coaching.
The primary goal is to determine if a structured two-phased approach—consisting of a three-hour group training and a sixty-minute coaching session—increases leadership knowledge and supports the practical implementation of compassionate leadership.
The study is exploratory in nature, utilizing pre- and post-surveys to measure knowledge enhancement and qualitative feedback from one-on-one virtual coaching sessions to assess training transfer.
The main body integrates a theoretical review of leadership styles and coaching models with the technical details of designing a bespoke training framework, a guided self-reflection journal, and a pilot study within a corporate environment.
Key terms include compassionate leadership, leadership development, training transfer, GROW model, mindfulness, workplace stress, and emotional regulation.
The GROW model is utilized to provide a structured approach to coaching, allowing leaders to set specific, actionable goals related to empathy, communication, and well-being, which in turn bridges the gap between theoretical training and daily leadership practice.
The journal acts as a critical guidance tool for the participants, facilitating the integration of learning by documenting intentions, reflecting on daily experiences, and applying the 'four F's' framework (facts, feelings, findings, future) to improve leadership performance.
The pilot program demonstrated a high level of satisfaction among participants, with a mean score of 4.9 out of 5 for the training itself and a significant increase in self-reported knowledge regarding compassionate leadership techniques.
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