Diplomarbeit, 2009
83 Seiten, Note: 16/20
Preface
Introduction
Part I: A View of the Literature
Chapter 1: Selling Issues to Top Management: A Review of the Literature
1.1. Theoretical Background of Dutton & Ashford (1993)’s framework
1.2. Dutton & Ashford (1993)’s framework
1.3. Conclusion Chapter 1
Chapter 2: Categorizing Strategic Environmental Issues
2.1. Review of the Literature on Cognitive Categorization Theory
2.2. Categorizing Environmental Issues: From Labeling to Organizational Actions
2.3. Conclusion Chapter 2
Chapter 3: Top management’s Interpretation and Response to Environmental Sustainability Issues: Creation of a General Model
3.1. The Model – Explanation & Justification
3.2. Implications of the Model for Issue-Selling
3.3. Conclusion
Part II: Empirical Research
Introduction
Chapter 1: Study 1
1.1. Goal of Study 1
1.2. Method
1.3. Discussion
Chapter 2: Study 2
2.1. Goal of Study 2
2.2. Method
2.3. Discussion
Conclusion of This Master Thesis
This master thesis aims to identify the organizational context factors that influence how top management interprets and categorizes environmental sustainability issues, specifically whether they perceive these issues as "opportunities" or "threats." By understanding these cognitive processes, the research provides insights for "issue-sellers" on how to strategically frame environmental topics to gain top management support.
1.1. Theoretical Background of Dutton & Ashford (1993)’s framework
In order to “develop and embellish” her understanding of the issue-selling process, Dutton and Ashford have used three different literatures, namely social problem theory, impression management and upward influence (Dutton & Ashford, 1993).
Each one of these literatures analyses the issue-selling process from a theoretically different point of view, highlighting consequently other facets of the selling. A review of their basic insights is therefore a first but important step to ground the knowledge necessary for a good understanding of the issue-selling literature.
Chapter 1: Selling Issues to Top Management: A Review of the Literature: Provides the theoretical grounding for issue-selling by reviewing social problem theory, impression management, and upward influence frameworks.
Chapter 2: Categorizing Strategic Environmental Issues: Examines cognitive categorization theory and applies it to how top managers label environmental issues as either threats or opportunities.
Chapter 3: Top management’s Interpretation and Response to Environmental Sustainability Issues: Creation of a General Model: Integrates previous literature into a cohesive model explaining how organizational context influences top management's responses to environmental issues.
Chapter 1: Study 1: Details the exploratory empirical phase using semi-structured interviews and repertory grids to identify key organizational context variables.
Chapter 2: Study 2: Describes the quantitative testing of hypotheses via a structured online survey of Alumni to statistically validate the influence of identified context factors.
Issue-selling, Top Management, Environmental Sustainability, Cognitive Categorization, Strategic Management, Organizational Context, Impression Management, Upward Influence, Threat-Opportunity Taxonomy, Green Identity, Corporate Environmental Strategy, Managerial Perception, Empirical Research, Decision-Making, Sustainability Issues.
The research examines how employees can successfully "sell" environmental sustainability initiatives to top management by understanding and influencing the organizational context that shapes executive decision-making.
The study revolves around issue-selling, organizational behavioral factors, cognitive psychology (specifically categorization theory), and corporate environmental strategy.
The main goal is to identify which organizational context elements enable an issue-seller to successfully frame an environmental issue as an "opportunity" rather than a "threat" in the eyes of top management.
The author uses a dual-methodological approach: an exploratory qualitative study using repertory grids and semi-structured interviews, followed by a quantitative phase using sequential multiple regression analysis on survey data.
The main body covers the theoretical frameworks of issue-selling, a review of cognitive categorization theory, the proposal of a model for top management interpretation, and the execution of two empirical studies to test context-related hypotheses.
Key terms include issue-selling, cognitive categorization, environmental sustainability, organizational context, and strategic management.
The thesis argues that framing environmental issues as opportunities leads to proactive, voluntary actions, whereas framing them as threats often results in reactive, compliance-based strategies.
Employees' common interests and their perceived "green identity" are shown to be significant indicators that influence whether management will view environmental initiatives as valuable organizational opportunities.
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