Masterarbeit, 2001
86 Seiten, Note: 1,3
1. Introduction
1.1. Subject and objectives of the thesis
1.2. Delimitation of the topic
1.3. Methodology
2. Theoretical frame: Strategic management
2.1. Kurt Aeberhard: market system analysis
2.2. Michael Porter: the value system and strategic analysis of vertical integration
3. The mobile industry
3.1. Worldwide market trends
3.2. Evolution from mobile communications to mobile commerce
3.2.1. M-commerce - the new service possibilities
3.2.2. Changes in the market system
3.2.2.1. System analysis of the European mobile communications market
3.2.2.2. System analysis of the European mobile commerce market
3.2.2.2.1. Market players of the mobile commerce market
3.2.2.2.2. Environmental factors
3.2.3. The value system of the mobile commerce industry
4. The Russian mobile industry
4.1. Current development of the Russian mobile communications market
4.2. System analysis of the Russian mobile commerce market
4.2.1. Possible players of the mobile commerce market
4.2.2. Environmental factors
4.2.3. Market potential for mobile commerce: end user requirements
5. Strategic options for Russian mobile network operators
6. Conclusion
7. Bibliography
8. Annex
This master's thesis aims to analyze the structural changes in the mobile industry resulting from the market entry of UMTS and to formulate a viable strategy for mobile network operators to successfully enter the mobile commerce market in Russia.
3.2.1. M-COMMERCE - THE NEW SERVICE POSSIBILITIES
M-COMMERCE is defined by Lehman Brothers as the “use of mobile hand-held devices to communicate, inform, transact and entertain using text and data via connection to public and private networks.”
There are several approaches to define distinct categories of services which is a rather different task in view of the variety of the service possibilities. I chose the approach of Lehman Brothers because it shows the services from the customer’s point of view and not the technical features which stand behind them.
Lehman Brothers distinguish four main categories of services: communication, information, entertainment and transactions.
Communication services include short messaging, unified messaging, e-mail, chat rooms and video conferencing. It may be realised as one-to-one, one-to-many or many-to-many model.
The category “information” encompasses information services from content providers such as media companies (e.g. Reuters, Financial Times), from the world wide web, from corporate intranets, B2B portals and web pages.
Transaction services include for example booking and reservation, mobile shopping or banking.
Under entertainment Lehman Brothers include audio services, video and games.
Due to the fact that the boundaries between these categories are often vague, this is more a general framework, rather than a rigid segmentation.
1. Introduction: Outlines the shift towards mobile data and UMTS, the cooperation with Siemens, and the research objectives regarding the Russian market entry.
2. Theoretical frame: Strategic management: Introduces Kurt Aeberhard’s market system analysis and Michael Porter’s value system model as the primary analytical frameworks for the thesis.
3. The mobile industry: Examines global trends and the transition to m-commerce, applying theoretical models to structure the mobile industry and its ecosystem.
4. The Russian mobile industry: Applies the developed market models to the current Russian reality, supported by an end-user survey to estimate market potential.
5. Strategic options for Russian mobile network operators: Conducts a strategic analysis of vertical integration, particularly regarding mobile portal entry, and assesses potential competitive dynamics.
6. Conclusion: Summarizes the thesis findings, reinforcing the recommendation for Russian operators to pursue vertical integration and secure a role as payment agents.
UMTS, Mobile Commerce, Russia, Network Operators, Vertical Integration, Mobile Portal, Strategic Management, Market System Analysis, Porter's Value System, End-user Survey, Telecommunications, Mobile Data, GPRS, Business Strategy, Payment Agents.
The thesis focuses on the market entry of UMTS in Russia and the transformation of mobile network operators from voice providers to facilitators of mobile commerce.
The research spans strategic management, mobile telecommunications market structures, European and Russian industry analysis, and end-user requirements for new mobile services.
The goal is to understand industry changes due to UMTS and to develop a concrete strategy for mobile network operators to successfully enter the future Russian mobile commerce market.
The author uses a combination of literature analysis for theoretical foundations (Aeberhard and Porter) and empirical primary data collection via an end-user survey conducted in Moscow.
The main section investigates the transition from mobile voice to data, analyzes the specific competitive landscape in Russia, and evaluates vertical integration options for operators.
Key terms include UMTS, Mobile Commerce, Russia, Network Operators, Vertical Integration, and Mobile Portals.
Despite economic volatility, the market is growing rapidly due to low fixed-line penetration and a high consumer demand for mobile-based information and transaction services.
The author suggests that Russian mobile operators should undertake vertical integration into the mobile portal business and aim to become the de-facto payment agents by acquiring banking licenses.
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