Building a Framework for an efficient IT Governance

Inhaltsverzeichnis (Table of Contents)

• Introduction
• IT Governance Fundamentals
  • Embedding IT Governance into Corporate Governance
  • Objectives
    • Strategic Alignment
    • Value Creation
    • Risk Management
    • Performance Measurement
  • Effectiveness and Efficiency
• Analysis of IT Problems
  • Problem Identification
  • Clustering of Problems
    • Stage One
    • Stage Two
    • Stage Three
  • The Holistic Perspective
• IT Governance Standards and Frameworks
  • The Argument
  • Selection
    • COBIT 4.1
      • Purpose
      • Structure
      • Classification
    • ITIL V3
      • Purpose
      • Structure
      • Classification
    • ISO/IEC 27002: 2005
      • Purpose
      • Structure
      • Classification
    • Val IT
      • Purpose
      • Structure
      • Classification
    • IT BSC
      • Purpose
      • Structure
      • Classification
• Practical Part
  • Defining an efficient IT Governance
  • Building a Framework for an efficient IT Governance
    • Approach
    • Matching Frameworks and Problem Clusters
    • Findings
    • Interpretation
    • Limitations of the Model
  • Selecting a Proper Framework
  • Mapping Frameworks

Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)

The thesis aims to provide a structured approach for selecting an efficient IT governance framework by analyzing the fit between discovered IT-related problems and existing publicly available frameworks. It addresses the challenge of selecting appropriate frameworks from a multitude of available options, recognizing the associated costs and potential inefficiencies.

• Embedding IT governance within corporate governance
• Alignment of IT and business strategies
• Analysis of IT problems in a structured and systematic manner
• Evaluation of various IT governance frameworks
• Developing a model for matching frameworks with specific IT problems

Zusammenfassung der Kapitel (Chapter Summaries)

The introductory chapter establishes the significance of IT governance in today's business environment, highlighting the need for aligning IT with corporate strategy to achieve competitive advantage. It also outlines the key objectives of IT governance, including strategic alignment, value creation, risk management, and performance measurement.

Chapter 2 delves into the fundamentals of IT governance, exploring its integration into corporate governance and defining core objectives like strategic alignment, value creation, risk management, and performance measurement. The chapter also discusses the interconnectedness of effectiveness and efficiency in IT governance.

Chapter 3 focuses on identifying and analyzing IT-related problems within organizations. The chapter outlines a structured approach for identifying problems, clustering them into meaningful categories, and ultimately achieving a holistic perspective on the IT challenges faced by a company.

Chapter 4 presents an overview of various IT governance standards and frameworks, including COBIT 4.1, ITIL V3, ISO/IEC 27002: 2005, Val IT, and IT Balanced Scorecard (BSC). Each framework is analyzed in terms of its purpose, structure, and classification of processes.

Chapter 5 focuses on the practical implementation of the model developed in the thesis. It outlines the approach for building an efficient IT governance framework by matching specific IT problems with suitable frameworks. The chapter presents findings and interpretations of the model, including limitations and considerations for framework selection.

Schlüsselwörter (Keywords)

The thesis focuses on IT governance, specifically on developing a model for selecting efficient frameworks based on an analysis of IT-related problems. Key terms include IT governance, corporate governance, strategic alignment, value creation, risk management, performance measurement, COBIT, ITIL, ISO/IEC 27002, Val IT, and IT Balanced Scorecard (BSC).