Masterarbeit, 2010
66 Seiten, Note: 1.3
A. Introduction
I. Problem Statement
B. Background Information
I. Distinctive Aspects of Mobile Marketing
II. Mobile Marketing Ecosystem
III. Factors Effecting Consumer Attitude towards Mobile Marketing
IV. Measurement Fundamentals of a Mobile Marketing Campaign
C. Analysis of Current Mobile Marketing Applications
I. SMS/MMS Marketing
1. SMS/MMS Messages and Newsletters
2. Mobile Coupons
3. Text-to-Win Campaigns
II. Interactive billboards
III. Quick Response (QR) Codes
IV. Bluetooth Marketing
V. Mobile Web Sites
VI. Augmented Reality
VII. Advergaming
VIII. Ring Back Tones
IX. GPS Marketing
X. Mobile TV
D. Analysis of Selected Three Best Practices
I. "Tonla Kazan" (Tone & Win) - Turkcell
II. "Together Everywhere" - Puma
III. Lonely Planet Compass Guide
E. Future Development of Mobile Marketing
I. Mobile Outlook
II. Key Success Factors of Mobile Marketing
1. Design
2. Implementation
III. Future Transition of Mobile Marketing
F. Conclusion
I. Limitations of the Research
II. Recommendations for Further Research
The primary objective of this thesis is to provide a comprehensive investigation of current mobile marketing and advertising applications. By analyzing the structural framework, consumer attitudes, and key success factors, the study aims to move beyond limited definitions of mobile marketing to evaluate how various mobile technologies facilitate integrated marketing strategies.
I. Distinctive Aspects of Mobile Marketing
As Strategy Analytics, Inc. indicates as the following, mobile have different characteristics and opportunities than which is in desktop world. “In order to take advantage of the opportunities in mobile content, developers and designers need to be aware of the ways in which the mobile content business practices differ dramatically from those of the desktop Internet world. In particular, the operators of mobile networks exert a degree of control over the distribution and use of content that has no analogy in the desktop environment.” (Strategy Analytics, Inc., (2008). One of these discrepancies is that mobile is the most intimate one, among all marketing channels; as it is mostly attributable to a single person, which allows marketers to apply very personalized marketing programs. Especially when discussing mobile phones, they are like clothes since people carry them all day as turned on.
Nevertheless, mobile marketing may be regarded as composed of only SMS marketing at first sight; however its scope is much broader than SMS Marketing. And it does not comprise only basic mobile phones, but also Smartphone, GPS devices, GPS-enable phones, Tablet PCs (portable computers smaller than laptops). Developments in network technologies, especially the emergence of 3G (third generation) technology, which allows about six times faster data transfer compared to 2G (behind technology is GSM) and 2.5G (behind technology is GPRS) networks, have expanded the scope of mobile marketing. Mobile devices are featured with many functions such as wireless and internet connection over 3G, camera, video and music player, Bluetooth, etc. Thus, versatility of mobile devices provides a myriad of marketing opportunities such as Bluetooth Marketing, Location Based Marketing, Web, SMS, MMS, Quick Response (QR) codes, and so forth.
A. Introduction: Presents the study’s subject, the definition of mobile marketing according to the MMA, and the research objectives.
B. Background Information: Discusses the structural framework, distinctive aspects of the mobile ecosystem, and factors affecting consumer attitudes.
C. Analysis of Current Mobile Marketing Applications: Details various mobile channels such as SMS/MMS, interactive billboards, QR codes, Bluetooth, and mobile TV.
D. Analysis of Selected Three Best Practices: Analyzes successful implementations by Turkcell, Puma, and Lonely Planet as case studies.
E. Future Development of Mobile Marketing: Explores technological outlooks, key success factors for design and implementation, and future industry trends.
F. Conclusion: Summarizes the key findings and highlights limitations and recommendations for further research.
Mobile Marketing, Mobile Advertising, Mobile Ecosystem, SMS Marketing, Bluetooth Marketing, QR Codes, Augmented Reality, Consumer Attitude, Permission-Based Marketing, Mobile Web Sites, Turkcell, Puma, Lonely Planet, Mobile Technology, Key Success Factors
This thesis examines the current landscape of mobile marketing, investigating how mobile devices and technologies can be leveraged for effective advertising and brand engagement.
It covers the mobile marketing ecosystem, consumer behavior, specific application types (like SMS, GPS, and AR), and critical success factors for campaign design.
The goal is to analyze mobile marketing comprehensively and demonstrate how it acts as an integrated binder between traditional and new marketing channels.
The study relies on an analytical review of current mobile marketing applications and a descriptive evaluation of three specific industry best practices.
It details various technologies—from basic SMS to advanced augmented reality—and evaluates their effectiveness through real-world examples and market data.
The work is defined by terms such as mobile advertising, mobile ecosystem, permission-based marketing, and specific innovative applications like QR codes and advergaming.
Operators provide the infrastructure and control over consumer data, playing a crucial role in enabling targeted marketing campaigns and mobile internet adoption.
It represents a best-practice example of a ring-back tone advertising campaign that creates a triple benefit for the operator, the consumer, and the brands through personalized, opt-in content.
AR bridges traditional and digital media by digitizing objects in the real world to provide users with dynamic information, thereby enhancing brand engagement.
It is cited as an innovative, multi-channel mobile campaign that united football fans across different countries during a major tournament, fostering an emotional bond with the brand.
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