Masterarbeit, 2023
54 Seiten, Note: B
Chapter -1 Introduction
1.1 Rationale
1.2 Problem Statement
1.3 Aim
1.4 Objective of Study
1.5 Research Questions
1.6 Hypothesis
1.7 Components of Dissertation
1.8 Conclusion
Chapter 2 Construction Management in India
2.1 Introduction
2.2 Common Construction Management Practices
2.3 Drawbacks due to Improper Construction Management
2.4 Conclusion
Chapter 3 Relationship Management in Construction
3.1 Introduction
3.2 Key Indicators of Relationship Management
3.3 Importance of Stakeholder Relationship in Construction
3.4 Types of relationship in Construction
3.4.1 Client - Design team/ Architect
3.4.2 Client - Project manager/Contractor
3.4.3 Architect – Engineer
3.4.4 Project manager - Labours/Contractor
3.4.5 Contractor – Suppliers
3.5 Tools For Success Of Relationship Management In Construction
3.6 Factors For Failure Of Relationship Management
3.6.1 Lack of communication in construction that affects cost performance
3.6.2 Difference of opinion or conflicts between employers
3.6.3 Communication channels that affect project coordination
3.6.4 Reduced labour productivity due to improper supervision
3.6.5 Pessimistic approach from labours and Project manager
3.7 Conclusion
Chapter 4 Partnering In Construction
4.1 Introduction
4.2Definitions of Partnering
4.3 Partnering In Construction
4.3.1 Partnering in Public Sector in India
4.3.2 Partnering in Private Sector in India
4.4 Types of Partnering
4.4.1 Experimental Partnering
4.4.2 Packaged Partnering
4.4.3 Committed Partnering
4.5 Partnering Strategies
4.6 Limitations of Partnering
4.7 Conclusion
Chapter 5 Case study – National Highways of India
5.1 Introduction
5.2 Project Success factors Using PPP
5.3 Issues faced in PPP
5.4 Conclusion
Chapter 6 Research Methodology
6.1 Introduction
6.2 Research Philosophy
6.3 Setting Research Approach
6.3.1 Quantitative Research Approach
6.3.2 Qualitative Research Approach
6.3.3 Mixed Research Approach
6.4 Mixed Method Research Design
6.5 Data Collection in Mixed Research Approach
6.6 Triangulation Multilevel Model
6.7 Data Sampling
6.8 Data Analysis
6.9 Ethical Considerations
6.10 Conclusion
Chapter 7 Project Management Plan
7.1 Introduction
7.2 Phase 1
7.3 Phase 2
7.4 Phase 3
7.5 Phase 4
7.6 Phase 5
7.7 Beneficiaries
7.7.1 Construction Professionals
7.7.2 Public Sector – Government Construction bodies in India
7.7.3 Private Sector / Commercial Firms
7.8 Research Duration
7.9 Dissemination
7.9.1 Dissemination strategy for Construction Professionals
7.9.2 Dissemination strategy for Public Sector
7.9.3 Dissemination strategy for Private Sector
7.10 Conclusion
Chapter 8 References
The primary aim of this research is to enhance relationship management among stakeholders in the Indian construction sector by implementing effective partnering methods, thereby reducing conflict and improving project delivery efficiency. The study seeks to address critical gaps in current coordination and management practices within Indian construction projects.
3.2 KEY INDICATORS OF RELATIONSHIP MANAGEMENT
As per Meng (2012), relationship management has some important components that are essential for improved performance. They are: Trust, mutual objectives, commitment, gain-pain sharing, communication, teamwork, problem solving, and risk allocation. They also include a no-blame culture. Relational variables like dependence and trust are crucial for managing relationships. (Zhizhong Jiang, 2012).
When there is trust between the parties, it is easier to exchange all information and ensure that any crucial project information is transparent (Doney, 1997). When there is a lack of trust, the construction partners' job is ineffective (Akintoye, 2007). The relationships between stakeholders (clients, contractors, and suppliers) become long-term when trust is developed in an organization, and this ultimately leads to lower transaction costs(Kotler.P, 1999).
Mutual objectives between the project stakeholders plays a major role. A project attains success when there is mutual goal and objectives with commitment among the stakeholders (Walker, 2002). Gain and pain sharing means that if there is any losses or profit in construction business that is should be equally shared and distributed among the stakeholders involved in the process in a healthy way (Building, 2010). Communication is the process of sharing information openly without any secrets which lacks in many of the firms and thus leads to construction failure. Open communication helps to understand each one’s view on the project better and helps to minimize misunderstanding and conflicts (Cheng, 2000).
Chapter -1 Introduction: Provides the justification, problem statement, research goals, and the overall objectives for the study.
Chapter 2 Construction Management in India: Details common management practices in India and analyzes the inherent causes of project failure due to poor management.
Chapter 3 Relationship Management in Construction: Explains the concepts of relationship management in the industry, highlighting both the benefits and the factors that lead to failure.
Chapter 4 Partnering In Construction: Discusses the fundamentals of construction partnering, including its various forms, strategic implementation, and identified limitations.
Chapter 5 Case study – National Highways of India: Analyses a real-world application of Public-Private Partnerships (PPP) within India, focusing on its successes and challenges.
Chapter 6 Research Methodology: Outlines the research approach, detailing the mixed-method design and triangulation process used to achieve study objectives.
Chapter 7 Project Management Plan: Presents the execution strategy for the study, including beneficiary identification and dissemination methods.
Chapter 8 References: Lists all academic sources and literature utilized throughout the dissertation.
Construction management, Relationship management, Partnering, Stakeholders, Project performance, Communication, Teamwork, Trust, Public-Private Partnership, Risk assessment, Indian construction, Triangulation methodology, Conflict resolution, Project delivery, Strategic management.
The dissertation primarily focuses on improving stakeholder relationship management in the Indian construction sector by proposing and analyzing the implementation of the "partnering" method to ensure efficient project delivery.
Key themes include the impact of team coordination, communication gaps, the role of trust, risk management, and the comparative differences between traditional management and collaborative partnering.
The main objective is to analyze the benefits and challenges of relationship management and develop specific partnering methods to mitigate common industry issues like cost overruns and project delays.
The research employs a mixed-method approach—specifically a Concurrent Equal Status design—incorporating quantitative data from surveys and qualitative insights gathered through interviews/discussions.
The body chapters cover the current state of construction management in India, the intricacies of relationship dynamics between different stakeholders (clients, consultants, contractors), and the theoretical and practical framework of construction partnering.
The work is defined by terms such as construction management, relationship management, partnering, stakeholder interaction, and professional dissemination strategies.
Partnering emphasizes long-term collaboration, shared risk, and transparent communication, whereas the traditional Indian approach is often fragmented, hierarchical, and prone to disputes arising from poor inter-organizational communication.
The case study illustrates the practical application of Public-Private Partnerships (PPP) in large-scale infrastructure, highlighting how financial risks can be mitigated while also noting process constraints that demand better management oversight.
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