Diplomarbeit, 2003
82 Seiten, Note: 1,0 (A)
This work aims to provide a comprehensive review of ex-ante evaluation approaches for information systems, critically analyzing existing methods and highlighting their practical usability. The study seeks to understand the limitations and strengths of various evaluation frameworks in assessing the potential value and impact of information systems before implementation.
Chapter 1 introduces the topic of ex-ante evaluation of information systems and outlines the scope and structure of the dissertation. Chapter 2 provides a thematic background, defining key concepts such as information systems, evaluation, and value. Chapter 3 critically reviews existing evaluation approaches, classifying them into effect-assessing and effect-locating frameworks. This chapter analyzes the strengths, weaknesses, and limitations of each approach, discussing their suitability for ex-ante evaluation. Chapter 4 examines evaluation in practice, reviewing empirical studies and interpreting their findings. This chapter explores the practical challenges of implementing evaluation methods and discusses future research directions. Chapter 5 summarizes the key findings and conclusions of the study, highlighting the implications for information systems evaluation.
The primary keywords and focus topics of this work are: information systems, ex-ante evaluation, value creation, evaluation approaches, effect-assessing methods, effect-locating methods, empirical studies, practical usability, future research directions.
Ex-ante evaluation refers to the assessment of an information system investment before it is actually implemented to determine its potential value and risks.
Complexity arises from intangible benefits, high costs of maintenance, and the difficulty of measuring long-term payoffs in a fragmented academic field.
These are methods focused on directly measuring the quantitative payoff and financial impact of an information system investment.
These approaches focus on identifying where exactly in the organization value is created and how the system changes business processes.
According to studies cited in the paper, IS budgets can account for an average of 8.8% of total corporate revenues.
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