Wissenschaftliche Studie, 2011
29 Seiten
This study aims to investigate the importance and effectiveness of social media-led brand tracking compared to traditional and primary research methods for brand tracking, focusing on the benefits and applications within the context of P&G brands. The research explores the overall impact of using social media for brand tracking, analyzing aspects easily handled by social media, effective geographic areas for its application, and reasons for its use by companies like P&G.
The Introduction provides background on knowledge services and market research. The subsequent sections delve into the market research industry, its evolution, and the rise of social media-led market research. The study details the nature of the business, focusing on EmPower's data services and Global Listening Model. The methodology section outlines the exploratory research approach, data sources (primary and secondary), and research instruments used. The analysis section presents findings from a questionnaire administered to P&G brand managers, covering topics such as brand tracking solutions, preferred methods, social media usage for tracking, preferred tools, geographic areas of social media brand tracking, and preferred channels of engagement (Facebook, Twitter, etc.). Specific findings regarding the usage and effectiveness of various social media platforms are presented, concluding with a comparison of social media brand tracking to traditional methods.
Brand Tracking, Social Media, Online Marketing, Market Research, Social Media Marketing, Brand Management, Consumer Insights, Qualitative Research, Quantitative Research, Data Analytics, P&G Brands, Traditional Media.
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