Forschungsarbeit, 2008
35 Seiten, Note: none
Medien / Kommunikation - Public Relations, Werbung, Marketing, Social Media
This study aims to examine various aspects influencing consumer behavior in a consumer democracy, explore consumer expectations from marketers, and analyze how age, occupation, education, and location affect consumer behavior. The research is based on a sample of 100 consumers in Chennai.
The Introduction establishes the context of increasing consumer demand and involvement in purchasing decisions. The Objectives of the Study outline the research goals. The Scope and Limitations of the Study clarify the study's relevance and boundaries. The Research Methodology details the sample size, target population, and analytical tools employed. The provided excerpt from the Data Analysis section begins to present findings on the relationship between age and aspects of upward mobility.
Consumer behavior, consumer democracy, upward mobility, social networks, life long vitality, individualism, Indian consumer identity, marketing, consumer expectations, purchasing decisions.
It describes a market trend where consumers hold the power to choose and create market leaders, forcing companies to move beyond satisfaction to "customer delight."
Consumers increasingly choose brands that reflect their self-image, individual style, and aspirations for a better lifestyle as part of their pursuit of upward mobility.
Social networks create a "virtuous cycle of fame" and influence, where peer referrals and the desire for social status significantly drive brand choices.
The study highlights a trend called "Pleasure in the NOW," where consumers prioritize immediate gratification, consumerism, and window shopping over traditional saving habits.
Spirituality manifests in consumer choices through the growth of wellness movements (Yoga, Art of Living) and the purchase of items like lucky stones or consulting astrologers.
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