Masterarbeit, 2013
95 Seiten, Note: 1,0
1 Introduction
1.1 Background
1.2 Research focus
1.3 Research aim and objectives
1.4 Outline structure
2 Literature Review
2.1 Ethical Banks
2.1.1 Definition
2.1.2 The role of Ethical Banks
2.1.3 Stages of sustainability
2.2 Measuring social and environmental development
2.2.1 Environmental Reporting
2.2.2 Ethical Performance Measurement
2.2.3 Ethical Guiding Principles
2.3 Ethical decision making
2.3.1 Definition
2.3.2 Theories
2.3.2.1 Teleology
2.3.2.2 Deontology
2.3.2.3 Virtue ethics
2.3.2.4 Ethical learning and growth
2.3.3 Stakeholder Theory
2.4 Emerging issues and the need for empirical research
3 Theoretical Framework
4 Data and methodology
4.1 Research design
4.1.1 Post-positivism
4.1.2 Inductive research approach
4.2 Survey
4.2.1 Research process
4.2.1.1 Survey method and distribution
4.2.1.2 Survey design
4.3 Data collection and analysis
4.4 Practical research problems
5 Findings and analysis of results
5.1 Respondents’ characteristics and attitude towards different bank types
5.2 Evaluation of ethical criteria
5.2.1 Leisure and entertainment
5.2.2 Animals and plants
5.2.3 Weapons
5.2.4 Energy
5.2.5 Medical and pharmaceuticals
5.2.6 Commodities
5.2.7 Transportation
5.2.8 Law, International Agreements, Corporate Governance
5.2.9 Finance and Support
5.3 Final list of criteria
6 Conclusion
6.1 Summary of findings
6.2 Limitations
6.3 Opportunities for further research
This research aims to establish clear distinctions between truly ethical banks and traditional institutions by defining standardized Ethical Guiding Principles (EGPs). Through an investigation of ethical decision-making theories and a web-based empirical study of customer attitudes across nine business areas, the paper seeks to provide a reliable framework that enables banks in the European Economic Area to align their operations with sustainable, ethical standards.
1.2 Research focus
Although the financial crisis may have strengthened the demand for Ethical Banks, little consideration is given so far to ethics in finance and particularly to ethics in banks, so that it is a research subject to develop nowadays (Boatright, 2008, p. 7).
Additionally, customers struggle to identify truly Ethical Banks because there is no such certificate, quality seal or standardised rating that helps customers assess the ethical quality of a bank. Considering other fields of business, quality seals (432 eco-labels in 246 countries) like the ‘CSR-Tourism-certified’ seal in the travel industry, are globally accepted and make the identification of ethical services, respectively products customer-friendly and easy (Global Sustainable Tourism Council, 2012; Ecolabel Index, 2012).
National eco-labels like the German ‘Blue Angel’ or Europe-wide ‘EU Ecolabel’, set standards for eco-friendly products and services, but fail to include financial services (The Blue Angel, 2012; European Commission, 2012a).
Furthermore, marketing slogans suggesting ethical behaviour like Deutsche Bank’s (2012) “Banking on Green” or Lloyds (2012) “Doing more to help Britain prosper” (Lloyds, 2012) may confuse customers in their quest for a truly ethical partner because these banks may not be as ethical after all. UBS serves as an excellent example: While advertising “high ethical standards to all [..] activities and decisions” (UBS, 2011, p. 6) in their ‘Code of Business Conduct and Ethics’ and being one of the first banks to sign the UNEP Statement, UBS was vigorously criticised for violating social and environmental policies by funding the Turkish Ilisu Dam project (Giuseppi, 2001, p. 102). Ultimately, UBS backed out of the project because of rising stakeholder pressure.
To conclude, advertisements, company policies like Corporate Social Responsibility (CSR), regular environmental reports or banking rules that prohibit certain products or behaviour, do not suffice to make a bank truly ethical (Al-Ajmi, Al-Saleh & Abo Hussain, 2011).
1 Introduction: Provides background on the rise of ethical banks and justifies the research focus on distinguishing these institutions from traditional ones.
2 Literature Review: Defines ethical banking, examines sustainability stages, and contrasts reporting standards with ethical decision-making theories.
3 Theoretical Framework: Explains the research problems and applies a multi-step model to integrate ethical beliefs into banking practices.
4 Data and methodology: Details the post-positivist research design and the execution of a quantitative online survey using snowball-sampling.
5 Findings and analysis of results: Evaluates customer feedback on various ethical criteria and consolidates them into a definitive list of positive and negative business practices.
6 Conclusion: Summarizes the key findings and addresses the limitations regarding environmental volatility while suggesting future research directions.
Ethical Banks, Ethical Guiding Principles (EGPs), Sustainability, Stakeholder Theory, Environmental Reporting, Financial Ethics, Corporate Social Responsibility, Survey Research, Post-positivism, Islamic Banking, Ethical Metrics, European Economic Area, Business Ethics, Ethical Decision-Making, Sustainability Reporting.
The research aims to distinguish truly ethical banks from traditional ones by investigating and determining a standardized set of Ethical Guiding Principles (EGPs) that banks should fulfill or refrain from.
The core themes include the definition of ethical banks, the role of banks in the economy, environmental reporting standards, ethical decision-making theories, and the evaluation of business practices based on customer attitudes.
The research seeks to identify what specific principles define an ethical bank and how these can be standardized to protect customers from misleading marketing claims regarding ethical conduct.
The thesis employs a post-positivist, inductive approach using quantitative data collected through a web-based snowball-sampling survey of 96 stakeholders, alongside a literature review of banking and ethical theories.
The main body covers the theoretical basis of ethical banking, existing reporting and measurement tools, and an empirical analysis of specific business criteria categorized into areas like leisure, energy, medical, and commodities.
Key terms include Ethical Banks, Ethical Guiding Principles, Sustainability, Stakeholder Theory, Financial Ethics, and Corporate Social Responsibility.
The study highlights the lack of standardized certification for ethical banking and proposes a comprehensive list of positive and negative criteria to provide a reliable benchmark for both banks and customers.
The author notes that some participants provided inconsistent answers toward the end of the survey, likely due to fatigue or a lack of technical knowledge regarding complex topics like ozone-depleting chemicals or nuclear energy.
The author suggests that if these criteria were implemented, a control mechanism—similar to a Sharia Supervisory Board—would be necessary to ensure continuous compliance with the defined principles.
The author utilized a 50% approval benchmark as a transparent and democratic method to categorize business practices as "ethical" or "unethical" based on the collective judgment of the surveyed bank customers.
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