Forschungsarbeit, 2002
30 Seiten, Note: 1,3 (A)
1. Introduction
2. Theory of the societal marketing concept
3. Evolution of social responsibility
4. Societal marketing today
4.1. Why do companies adopt the societal marketing concept?
4.2. Implementation of Societal Marketing
4.3. Societal marketing supporting educational and cultural issues
4.3.1. In big business
4.3.2. In small business
4.3.3. Dangers and criticisms
4.4. Controlling societal marketing and social responsibility
5. Future development of societal marketing
The future role of governments
The future role of consumers
The future role of companies, distributors and investors
The future role of employees
The future role of non-profit organizations and public institutions
6. Conclusion
The project examines the role of social responsibility within marketing, specifically focusing on how the "societal marketing concept" supports educational and cultural initiatives. It explores the drivers behind corporate adoption of these practices and investigates the impact of such engagement on businesses, customers, and society.
4.3.1. In big business
There are a lot of big companies which actively seek opportunities to contribute to the well-being of society. In 1995 IBM was the top corporate giver, spending 92.7 million dollars on social responsibility programs, followed up by Microsoft (73.2 million dollars) and Johnson & Johnson ( 72.8 million). Other companies set aside percentages of profits for social programs. Levi Strauss earmarks 2.4 percent of pretax earnings for worthy projects.
The Cause Related Marketing partnership of Walker’s snacks and News Group Newspapers Ltd in the United Kingdom in 1999 and 2000 set examples and got involved a tremendous number of consumers through a promotion that reached 80% of the population. It worked that way: Free Books for Schools tokens were distributed free to consumers via Walkers crisps packets and in The Sun, The News of the World, The Times and The Sunday Times. Consumers were encouraged to collect these tokens and donate them to schools. Schools in turn redeemed the tokens for books, from a catalogue supplied by Walkers and News International that was compiled with advice from the governmental department of education.
1. Introduction: Presents the foundational conflict of corporate responsibility through the Brent Spar case study and defines the scope of social responsibility in marketing.
2. Theory of the societal marketing concept: Explains the core philosophy of considering consumer wants, company requirements, and the long-run interests of both consumers and society.
3. Evolution of social responsibility: Traces the historical development of social responsibility from the nineteenth century through modern social activism and Maslow's hierarchy of needs.
4. Societal marketing today: Examines the practical adoption of the concept, focusing on financial performance, brand loyalty, and strategies for implementation.
5. Future development of societal marketing: Analyzes the evolving responsibilities and roles of governments, consumers, companies, and non-profits in the future of the field.
6. Conclusion: Summarizes the necessity of aligning corporate interests with societal well-being and stresses the importance of control and objective evaluation.
Societal marketing, Social responsibility, Corporate social responsibility, Cause related marketing, Stakeholders, Sustainability, Public-private partnerships, Ethics, Brand image, Consumer behavior, Financial performance, Transparency, Management, Community engagement, Sustainable development.
The paper examines the "societal marketing concept," which integrates social responsibility into marketing strategies, particularly in support of educational and cultural issues.
Key themes include the history of social responsibility, reasons for corporate adoption of societal marketing, implementation techniques, potential pitfalls and criticisms, and the future roles of diverse stakeholders.
The aim is to clarify the role of social responsibility in past, present, and future marketing, and to determine how companies can effectively align profit-seeking activities with the long-term well-being of society.
The work employs a qualitative approach, utilizing historical analysis, industry case studies (e.g., Shell, Starbucks, "Heron" bookstores), and reviews of existing organizational research and theoretical literature.
It details the theoretical background, traces the evolution of social responsibility, discusses current implementation strategies in large and small businesses, and analyzes the necessary control mechanisms for non-profit and corporate engagements.
Key terms include Societal marketing, CSR, Cause related marketing, Sustainability, Stakeholders, and Corporate Ethics.
The author argues that while small businesses may lack the massive budgets of large corporations, they can be more efficient and authentic in their local community engagements by building personal, non-anonymous relationships.
The author emphasizes that non-profits are not immune to abusing power, asserting that they must establish professional financial and marketing structures to ensure funds are spent responsibly and transparently.
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