Investigation into current and future requirements and influences of mobile business applications within Enterprise Mobility

Table of Contents

1 Introduction

1.1 Background and Context

1.2 Research Problem

1.3 Relevance and Scope of Management Challenge

1.4 Definition of Terms

1.5 Approach and Structure of Management Challenge

2 Review of Current Thinking

2.1 Enterprise Mobility

2.1.1 The Emerge of Enterprise Mobility

2.1.2 The Enterprise Mobility Ecosystem

2.1.3 Challenges Introducing Enterprise Mobility in Companies

2.1.4 The Drivers of Enterprise Mobility

2.2 Dimensions of Enterprise Mobility

2.2.1 Economic Dimension

2.2.2 Technical Dimension

2.2.3 Process Dimension

2.2.4 Social Dimension

2.3 Mobility Drives Enterprises

2.3.1 Enterprise Mobile Strategy

2.3.2 Transition to a Mobilised Enterprise

2.4 Conclusion and Link to Research Project

3 Investigation

3.1 Investigation Objectives

3.2 Investigation Design

3.2.1 Research Strategy

3.2.2 Research Design

3.2.3 Research Methodology and Technique

3.2.4 Data Collection Approach

3.2.5 Data Analysis Approach

3.3 Limitations

3.4 Ethics

4 Findings and Analysis

4.1 Processing Interviews

4.2 Data Classification

4.3 Detailed Analysis and Discussion of Findings

4.3.1 Economic Dimension

4.3.1.1 Economic Findings

4.3.1.2 Economic Analysis

4.3.2 Technical Dimension

4.3.2.1 Technical Findings

4.3.2.2 Technical Analysis

4.3.3 Process Dimension

4.3.3.1 Process Findings

4.3.3.2 Process Analysis

4.3.4 Social Dimension

4.3.4.1 Social Findings

4.3.4.2 Social Analysis

4.3.5 Further Findings of Research

5 Conclusions and Recommendations

5.1 Conclusions

5.1.1 Requirements

5.1.2 Influences

5.1.3 Future Trends

5.2 Recommendations

5.2.1 Service Portfolio

5.2.1.1 Readiness Check

5.2.1.2 Transition Management

5.2.1.3 Advanced Mobility

5.2.2 Approach and Next Steps

5.3 Opportunities for Future Investigations

6 Reflection

6.1 Evaluation of Findings

6.2 The Experience of the Research Process

6.3 Achievement of Personal Objectives

Objectives and Research Themes

The primary objective of this thesis is to provide strategic recommendations for Trigon Consulting, a German IT firm, on how to successfully enter the enterprise mobility market. The research addresses the requirements, influences, and future trends that shape the adoption of business applications within organizations.

• Strategic development of a specialized service portfolio for enterprise mobility.
• Investigation of current market readiness and company investment attitudes toward business apps.
• Identification of critical success factors in the economic, technical, process, and social dimensions.
• Evaluation of user perspectives on smartphone and business app usage in daily work environments.
• Development of a structured transition approach to help companies navigate the shift toward a mobilized enterprise.

Excerpt from the Book

Summary of Chapters

1 Introduction: This chapter provides the background and motivation for the research, defining the management problem and the strategic focus for Trigon Consulting.

2 Review of Current Thinking: This chapter explores existing theories and frameworks regarding enterprise mobility, categorized into economic, technical, process, and social dimensions.

3 Investigation: This section details the research methodology, explaining the use of qualitative in-depth interviews and the structured approach to gathering empirical data.

4 Findings and Analysis: This chapter presents the data gathered from interviews, analyzing trends in business app usage, security concerns, and company readiness across various industries.

5 Conclusions and Recommendations: This section synthesizes the research findings to propose a three-part service portfolio and specific strategic steps for Trigon Consulting to implement.

6 Reflection: This chapter offers a personal review of the research process, evaluating the findings and the author’s professional development through the management challenge.

Keywords

Enterprise Mobility, Business Apps, SAP Consulting, Mobile Strategy, Digital Transformation, User Experience, IT Infrastructure, BYOD, Cloud Computing, Process Reengineering, Change Management, Readiness Framework, Mobile Workforce, Service Portfolio, Technology Innovation.

Frequently Asked Questions

What is the core purpose of this research?

The work aims to develop a strategic service portfolio for Trigon Consulting to help organizations effectively introduce and manage mobile business applications.

What are the primary themes addressed in the document?

The central themes include the economic viability, technical integration, process optimization, and social acceptance of mobile business solutions within corporate environments.

What is the main research question of the study?

The thesis seeks to answer: "What are the requirements, influences and trends introducing business apps as part of Enterprise Mobility in organisations?"

Which scientific methodology was utilized?

The author conducted a qualitative research approach, performing fifteen in-depth, semi-structured interviews with industry participants to gather primary data.

What does the main body of the paper cover?

It provides a comprehensive literature review followed by empirical analysis of user perspectives, industry-specific requirements, and organizational challenges in enterprise mobility.

How is the work characterized by its keywords?

The research is characterized by a focus on practical business consulting, technology adoption strategies, and user-centric evaluation in the mobile enterprise sector.

What are the three pillars of the recommended service portfolio?

The recommended service portfolio consists of a Readiness Check, Transition Management, and Advanced Mobility services.

How do security concerns affect the adoption of business apps?

Security is identified as a critical barrier; the research highlights the need for companies to balance data integrity and access control with usability to ensure employee adoption.

Why is the "process dimension" significant for mobility?

The process dimension focuses on reengineering workflows to make them location- and time-independent, which is identified as the key driver for gaining actual business value from mobile solutions.