Motivational Job Satisfaction of Small Hotel Employees in Kingston, Jamaica.

Inhaltsverzeichnis (Table of Contents)

• 1 Introduction
• 1.1 Overview
• 1.2 Problem Statement
• 1.3 Rationale and Significance of the Study
• 2 Literature Review
• 2.1 Introduction
• 2.2 Job Satisfaction
• 2.3 Job Motivation
• 2.4 Job Factors
• 2.4.1 Pay
• 2.4.2 Appreciation
• 2.4.3 Working Conditions
• 2.4.4 Interesting Job
• 2.4.5 Participation in Decision-Making
• 2.5 Demographic Variables
• 2.5.1 Age
• 2.5.2 Generations
• 2.5.3 Gender
• 2.5.4 Education
• 2.5.5 Tenure
• 3 Methodology
• 3.1 Research Questions and Hypotheses
• 3.2 Research Design
• 3.3 Sample
• 3.4 Instrument and Measures
• 3.5 Data Collection Method
• 3.6 Data Analysis Procedure
• 4 Results
• 5 Discussion

Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)

This study aims to examine job satisfaction amongst small hotel employees in Kingston, Jamaica, specifically focusing on their perceived realization of motivational preferences identified by D. Crawford (2008). The study investigates the relationship between dependent motivational preferences, such as pay and appreciation, and independent variables such as gender and age.

• Employee satisfaction with motivational preferences
• The impact of demographic variables on employee satisfaction
• The influence of dependent variables (pay, appreciation, etc.) on independent variables (age, gender, etc.)
• Identification of areas requiring managerial attention to enhance job satisfaction
• Contribution to job satisfaction research in the Caribbean

Zusammenfassung der Kapitel (Chapter Summaries)

The introduction lays out the problem statement and significance of the study, highlighting the importance of understanding employee motivation and satisfaction in the Jamaican hotel industry. The literature review delves into concepts of job satisfaction, motivation, and various factors contributing to these aspects. It explores specific motivational preferences like pay, appreciation, working conditions, and participation in decision-making, along with the influence of demographic variables such as age, gender, education, and tenure. The methodology section details the research design, sample selection, instrument and measures, data collection methods, and analysis procedures. This section outlines the research questions and hypotheses that guide the study. The results chapter presents findings regarding employee satisfaction levels across various motivational preferences and the relationship between these preferences and demographic variables. The discussion chapter analyzes the findings, drawing implications for managerial practices and future research directions.

Schlüsselwörter (Keywords)

This research focuses on job satisfaction and motivation within the context of small hotels in Kingston, Jamaica. It examines the impact of demographic variables on employee satisfaction and investigates the relationship between various motivational preferences and employee perceptions. Key concepts include employee satisfaction, motivation, pay, appreciation, working conditions, participation in decision-making, age, gender, education, and tenure. This research aims to contribute to the understanding of job satisfaction in the Caribbean context.