Masterarbeit, 2014
61 Seiten, Note: 90
1 Introduction
2. New technology in China : A specific framework
2.1Specificities of Chinese managerial practices
2.1.1 A strong Confucian heritage
2.1.2 Confucian thought and Bio power
2.2 Impact of New Technologies
2.2.1 An intensification of work
2.2.2 An increase in Stress
2.2.3 A blurred frontier between personal and professional life
2.2.4The blurring of sources of Power and Authority
2.3 Differences between China and the West while facing these impacts
2.3.1 The role of Authority
2.3.2 A very fast evolution
2.3.3 A different perception of New Technologies
3. Method
3.1 Sample method
3.2Dataset
3.2.1 population
3.2.2Groups of variables
3.3 Limits of the method
4. Results
4.1 Hypotheses testing
4.1.1 Intensification of work
4.1.2 Increase in stress
4.1.3 Work/life balance
4.1.4 Blurring of sources of Authority
4.2 Recapitulation of hypotheses
4.3 Managerial implication
4.3.1 New technologies to decrease stress
4.3.2 New technologies to increase workload
4.3.3 New technologies to decrease managerial cost
5.Conclusion
6. Appendices
6.1Questionnaire
6.2 Word cloud of “New Technologies”
7. Reference
This study aims to investigate the impact of new technologies on managerial control procedures within the unique professional environment of China. Specifically, it seeks to understand how modern technological adoption influences employees' working conditions, stress levels, work-life balance, and their perception of authority, while grounding these findings in the sociological concept of Biopower.
2.2.4The blurring of sources of Power and Authority
The last impact I would like to analyze is the fact that new technologies are not only blurring the distinction between private and professional life but are also blurring the sources of authorities and power. An example among many, the software Salesforce which is used as a CRM software. In this software, there is a function that displays a ranking of the employees that are the most often connected on the software, or who use it the more often. However, there is also a wall of shame for the people who use it less. Here the source of authority behind the reprimand is very hard to identify since it is not even human. This analysis is made automatically by the software, and even if your direct manager can blame you for not using the software enough, he is not the one who is at the origin of the control system. The data is present automatically, and the manager is not responsible for it, he is just a user and not the source of power/authority behind this control mechanism. The data is here, can be sent on internet, and everybody, even people with whom the employee has never spoken or who are working in a different city can analyze his work and tell if they consider him to be efficient or not. For the employee, since this control mechanism is not human-based, but technologically-based, there is very little way of negotiating with it. Especially if the objectives of the employee are indexed to the indicator counting the time he is spending on the software, then his only possibility is to internalize this process of control and to make sure that he spend enough time on it. The user himself is becoming the person in charge of controlling his behavior. The source of authority is more than blurred, it is internalized. The user, who is not able to spot who is directly controlling his activity has to be more careful while doing his tasks, thus he has to control himself more. This phenomenon is precisely a characteristic of the concept of Bio-power that we have seen in the previous paragraph.
1 Introduction: Provides the background on changing working conditions and establishes the research focus on the ambivalent impact of new technologies in China.
2. New technology in China : A specific framework: Explores the intersection of Chinese managerial traditions, such as Confucianism, with the introduction of modern technology.
3. Method: Describes the quantitative research design, including the survey methodology used to collect data in Shanghai.
4. Results: Details the findings of the hypotheses testing, focusing on themes like work intensification, stress, and the blurring of authority.
5.Conclusion: Summarizes the key practical and theoretical takeaways of the study regarding IT acceptance and managerial practices in China.
6. Appendices: Contains the research materials, specifically the survey questionnaire and the keyword analysis of "New Technologies".
7. Reference: Lists the academic literature and sources consulted for this research.
Technology acceptance, Change Management, Bio-power, control system, Culture and IT Management, work/life balance, Michel Foucault, China, Confucianism, managerial practices, employee stress, digital transformation, authority, organizational behavior, survey analysis.
The thesis examines how the implementation of new information technologies impacts managerial control procedures, specifically focusing on employees in China and how these changes are perceived.
The study centers on technology adoption, employee stress, the blurred lines between personal and professional life, and the changing nature of organizational authority.
The primary goal is to understand the ambivalent impact of new technology on individual Chinese employees and organizations, while analyzing how traditional cultural features influence this adoption.
The author uses a quantitative approach, implementing a survey among 300 Chinese workers in Shanghai, and validates the resulting model using Cronbach’s alpha and correlation coefficients.
The main body integrates a literature review on IT management and Foucault’s concept of "Bio-power" with empirical data from a survey to test six specific hypotheses regarding the impacts of technology on the workforce.
Key terms include Technology acceptance, Change Management, Bio-power, Work-life balance, Chinese culture, and IT management.
The author uses Foucault’s theory to explain how control mechanisms in software (like automated tracking) lead employees to internalize supervision, making them both the object and the source of their own control.
The study found that female Chinese workers feel more guilt when working from home compared to their male counterparts, and that a job perceived as "interesting" generally decreases this feeling of guilt among men.
The data suggests that employees who prefer digital communication are also more receptive to receiving reprimands via technological devices, which allows managers to be more efficient in their supervisory roles.
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