Doktorarbeit / Dissertation, 2011
77 Seiten
1. Introduction
1.1 Introduction to this section
1.2 Background
1.3 Aim and Objectives
1.4 Selection of a specific country
1.5 Structure of the dissertation
2. Culture and Its Impact on Business
2.1 Introduction
2.2 National Culture
2.3 Culture and Globalisation
2.4 Cultural Differences
2.5 Culture Variables
2.5.1 Power distance
2.5.2 Individualism and Collectivism
2.5.3 Masculinity and Feminity
2.5.4 Uncertainty Avoidance
2.6 Leadership and Culture
2.6.1 Cultural intelligence
2.7 Background on India
3. Methodology
3.1 Introduction to this section
3.2 Research Paradigms
3.2.1 Positivistic paradigm
3.2.2 Phenomenological paradigm
3.3 Selection of Research Paradigm
3.4 The Case Study method
3.5 Data Collection Method
3.6 Research Limitations
3.7 Research Ethics
4. Findings and Discussion
4.1 Introduction to this section
4.2 Background of business organisations
4.2.1 United Phosphorus Limited
4.2.2 Olam International Limited
4.2.3 WNS
4.2.4 Hughes Systique Corporation
4.2.5 Mudra Group
4.2.6 BCC Research
4.3 The Empirical Evidence
4.3.1 Question 1
4.3.2 Question 2
4.3.3 Question 3
4.3.4 Question 4
4.3.5 Question 5
4.3.6 Question 6
4.3.7 Question 7
4.3.8 Question 8
4.3.9 Question 9
4.3.10 Question 10
4.3.11 Question 11
4.3.12 Question 12
4.3.13 Question 13
4.4 Analysis of the findings
4.4.1 Questionnaire of the subordinates
4.4.2 Questionnaire of the superiors
5. Conclusion
5.1 Introduction to this section
5.2 Analysis of the findings
5.2.1 First Objective
5.2.2 Second Objective
5.2.3 Third Objective
5.2.4 Fourth Objective
5.2.5 Fifth Objective
5.3 Recommendations for further research
6. Reflection
This dissertation investigates the influence of national culture on leadership styles within business organisations in India. It aims to reconcile traditional cultural dimensions, as defined by Hofstede, with contemporary findings in a globalised, post-liberalisation Indian economic environment.
1.2 Background
The word culture implies the traditions & practices, the arts, the social institutions, and accomplishments of a specific nation, or even a particular social group. It also includes the attitudes, beliefs and behavioural characteristics of a particular social group (Pearsall, 1998). This dissertation is not concerned with the culture in the biological sense meaning a culture of bacteria, but in the rhetoric sense. Culture is also a way of keeping order and preventing chaos (Warner & Joynt, 2002). Culture can also be a set of rules, habits and values which are considered appropriate and acceptable by society. These are not necessarily written and sometimes can even be implicit (Thompson, 2009). Overall it can be said that culture denotes a set of expectations, set of rules and values which are established in order to have stability and order in a society or social group. Culture also gives identity to an individual, for instance, when it is said that a person is Scottish or Canadian or Indian, a set of characteristics which are associated with that culture are invoked.
In the business world, the behaviour of managers, leaders and owners of business enterprises is affected by the culture of the country and/or the social group from where they have emanated. There are cultural differences and these can be seen in the behaviour and actions of people of different cultures. For instance, people from Canada, Australia, Thailand and from Japan can have very different views on the issue of how should the relationship be, between a superior manager and his/her subordinates. Employees of some countries are used to having managers who listen to the subordinate’s opinions and in some other countries, employees might be afraid to do the same (Hofstede & Hofstede, 2005). Employees from different cultural backgrounds construe different meanings of the same situation (Trompenaars & Turner, 1997). Thus an understanding of the cultural background
1. Introduction: Provides the context, research aim, and the justification for selecting India as the study focus.
2. Culture and Its Impact on Business: Reviews literature on national culture, its manifestations, and its intersection with leadership in a globalised economy.
3. Methodology: Outlines the research paradigm and justifies the use of a phenomenological case study approach with questionnaires.
4. Findings and Discussion: Presents empirical evidence gathered from 12 respondents across 6 diverse business organisations in India.
5. Conclusion: Summarises research objectives and provides recommendations for future study, noting that Indian leadership is evolving away from traditional high power-distance models.
6. Reflection: Offers a personal perspective on the author's academic journey and the challenges of conducting primary research as an MBA student.
National culture, leadership, business management, India, globalisation, Hofstede, power distance, cultural intelligence, organisational behaviour, case study, management paradigm, cross-cultural, subordinates, superiors, economic liberalisation.
The research examines how national culture impacts leadership styles within business organisations in India.
Key themes include the influence of globalisation on corporate culture, the relevance of established cultural models in modern business, and the necessity of cultural intelligence for effective leadership.
The primary goal is to investigate whether Indian leadership reflects the high power-distance and collectivist traits historically attributed to the country, or if modern economic changes have shifted these dynamics.
The study utilises a phenomenological research paradigm, employing a case study method and quantitative/qualitative data collection via questionnaires directed at both superiors and subordinates.
The main body covers the theoretical framework of cultural variables, the impact of globalisation on Indian industry, empirical evidence from 6 organisations, and an analysis of how these findings compare to earlier theories.
National culture, leadership, business management, India, globalisation, and cultural intelligence.
Since the economic liberalisation in 1991, India has shifted from a closed, socialistic economy with "one person rule" towards an open market, necessitating a move toward professional management and more collaborative leadership styles.
The research finds that current power distance in India is lower than previously propounded, suggesting a shift toward moderate power distance, though some traditional hierarchical traits remain.
Cultural intelligence is identified as an essential skill, as Indian companies increasingly interact with international counterparts and foreign personnel in a highly globalised environment.
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