The Effect of Information on Supply Chain Management

Inhaltsverzeichnis (Table of Contents)

• 1. Introduction and Background Information
• 1.1. Definition of Logistics
• 1.2. Definition of Supply Chain Management
• 1.3. Logistics and Supply Chain Management
• 1.4. Definition of Data and Information
• 2. Information - A Support of Supply Chain Decision Making
• 2.1. Information Flows
• 2.1.1. Push/Pull Principle
• 2.2. Information Requirements
• 2.3. Information Value
• 2.3.1. Cost/Benefit Ratio
• 2.4. Supply Chain Macro Processes
• 2.4.1. Information Visibility
• 2.4.2. Trust
• 2.5. Conclusion
• 3. Collaborative Planning, Forecasting, and Replenishment
• 3.1. Supply Chain Collaborations
• 3.2. General Information about CPFR
• 3.3. The Nine-Step CPFR Model
• 3.3.1. Planning
• 3.3.2. Forecasting
• 3.3.3. Replenishment
• 3.4. The New CPFR Model
• 3.4.1. Analysis: Performance Assessment
• 3.5. Benefits of CPFR
• 3.5.1. Wal-Mart's CPFR Pilot Project
• 3.5.2. The Bullwhip Effect
• 3.6. CPFR Challenges
• 3.7. Conclusion
• 4. Information as Technical Tool
• 4.1. The Emergence of Supply Chain IT
• 4.2. Data, Information, and Supply Chain IT

Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)

This thesis explores the critical role of information in supply chain management and how technology facilitates information management. It investigates the impact of information technology on supply chain activities and processes, examining specific examples such as warehouse management systems.

• The importance of information in supply chain management
• The impact of information technologies on supply chain activities
• The role of information flows and their relevance to supply chain macro processes
• Collaborative planning, forecasting, and replenishment (CPFR) approach
• The use of warehouse management systems in facilitating inventory movement and storage

Zusammenfassung der Kapitel (Chapter Summaries)

Chapter 1 introduces the concepts of logistics and supply chain management, defining key terms such as "data" and "information" to establish a foundation for understanding the thesis's focus. Chapter 2 delves into the role of information in supporting supply chain decision-making, examining information flows, requirements, and value. It explores the significance of information visibility and trust within supply chain macro processes. Chapter 3 focuses on collaborative planning, forecasting, and replenishment (CPFR), a collaborative approach to information exchange along the supply chain. It outlines the nine-step CPFR model, its benefits, challenges, and examples like Wal-Mart's pilot project. Chapter 4 examines the emergence of supply chain IT and its impact on data, information, and supply chain processes.

Schlüsselwörter (Keywords)

This thesis focuses on information management in supply chain management, including topics such as information flows, information visibility, trust, collaborative planning, forecasting, and replenishment (CPFR), supply chain IT, warehouse management systems, and the impact of technology on supply chain activities and processes.