Masterarbeit, 2015
135 Seiten, Note: 1,7
Medien / Kommunikation - Public Relations, Werbung, Marketing, Social Media
1. Introduction
2. Motivation of the thesis
3. Academic Approaches to Social Movement Branding
4. Research Aim and Questions
5. Disambiguation: Non-Profit Non-Governmental Organisations
6. Communicating and Performing in Neoliberal Environments
6.1 Living in a Marketised World
6.2 A Networked Society – Communication via New Media
6.3 The Branding of Everything
7. Altered Requirements – NPNGOs facing the Neoliberal Reality
7.1 Presenting Suffering is so 1990’s - The Danger of Compassion Fatigue
7.2 Changing Donors’ Generations – Changing Communication?
8. How to Sell the Good Conscience?
8.1 Branding - the Universal Marketing Weapon?
8.2 Reputation Management - Branding 2.0
8.3 The communicative Social Movement Brand
8.3.1 Why Social Movement Brands
8.3.2 How to Manage a Social Movement Brand
9. The Information Ocean of Sea Shepherd
9.1 Conservation Pirates
9.2 Sea Shepherd in the Online World
9.2.1 Sea Shepherd on YouTube
9.2.2 Sea Shepherd’s Home Port – The Website
9.2.3 Sea Shepherd’s Online Shop
10. How Sea Shepherd Communicates via the Internet
10.1 YouTube: Blockbuster Pirates
10.2 Official Website
10.2.1 Structural Analysis
10.2.2 Content Analysis
10.3 Official Online Shop
10.3.1 Structural Analysis
10.3.2 Content Analysis
10.4 Sea Shepherd’s logos
11. Selling the Image
11.1 Sea Shepherd’s Merchandise
11.2 Sea Shepherd’s Business Co-operations
12. Sea Shepherd and Compassion Fatigue
13. Sea Shepherd’s Reputation Management as Branding Effort
14. Summarising Conclusion
This thesis investigates how non-profit, non-governmental organisations (NPNGOs) in an increasingly marketized neoliberal environment utilize branding and reputation management to achieve their goals. The central research aim is to understand how such organizations, exemplified by the Sea Shepherd Conservation Society, can effectively communicate with their audiences, maintain donor loyalty, and overcome the phenomenon of "Compassion Fatigue" by acting as "Social Movement Brands".
1. Introduction
During the last two decades, independent non-governmental organisations have experienced an enormous increase in importance in political discourse. The enhanced role NGOs nowadays play became evident in the recent decisions to strip attac’s German section and Sea Shepherd’s Australian section of their status as recipients of tax-deductible donations. Many political commentators contextualised these decisions with the power contemporary NGOs have. These decisions have been seen as attempts to weaken their financial position and consequently, their capacity to act as some of them can get harmful for traditional political and economic elites. “NGOs have reached a point where they can exert a direct impact on the financial performance of companies” (Beaudoin 2004: 366) and especially those who are active in environmental and social causes now have to be considered as an important, influential and active part of social and political discourse creation. Thus, they have now the power to shape decision making in economics and policy (Beaudoin 2004).To explain the development of NGOs’ raising importance, manifold reasons such as “the end of the cold war and the emergence of new communication technologies” (Vestergaard 2008: 471) can be adduced. Their influences possibly have been rising over the last decades due to contemporary opportunities to reach the addressed audiences via traditional and new media. Furthermore, politics is no separated autarchic field (Luhmann 1989) but influenced by the media, the public discourse and the political parties to mention just a few factors.
1. Introduction: Discusses the rising importance of NGOs in contemporary political discourse and establishes the thesis's focus on their communication strategies.
6. Communicating and Performing in Neoliberal Environments: Analyzes the impact of neoliberalism and the "marketised world" on how non-profit organizations must communicate.
7. Altered Requirements – NPNGOs facing the Neoliberal Reality: Examines the challenges of Compassion Fatigue and shifting generational attitudes toward donating.
8. How to Sell the Good Conscience?: Introduces the theoretical framework of branding and reputation management adapted for non-profits.
9. The Information Ocean of Sea Shepherd: Provides an overview of Sea Shepherd as an organization and the specific research methods used in the study.
10. How Sea Shepherd Communicates via the Internet: Analyzes the organization's use of YouTube, their website, and their online shop as branding tools.
11. Selling the Image: Discusses the role of merchandise and business cooperations in maintaining Sea Shepherd’s status as a brand.
12. Sea Shepherd and Compassion Fatigue: Evaluates how Sea Shepherd successfully avoids Compassion Fatigue by steering clear of excessive victim-representation in their media.
13. Sea Shepherd’s Reputation Management as Branding Effort: Summarizes the organization's multifaceted approach to reputation management.
14. Summarising Conclusion: Finalizes the research findings, confirming that Sea Shepherd operates as a successful Social Movement Brand.
Branding, conservation, Compassion Fatigue, marketization, neoliberalism, NGO, non-profit, Paul Watson, Reputation Management, Sea Shepherd, social movements, Generation Y, digital communication, narrative, visual identity.
The thesis explores how modern non-profit, non-governmental organizations (NPNGOs) utilize branding strategies and reputation management to navigate a neoliberal, marketized environment.
Key themes include the shift in NGO communication in a digital age, the phenomenon of Compassion Fatigue, the role of branding in non-profit contexts, and the commercialization of social movements.
The goal is to determine how organizations like Sea Shepherd use their brand potential to foster donor loyalty and public engagement, specifically avoiding the pitfalls of Compassion Fatigue.
The research adopts a qualitative, in-depth content and textual analysis, focusing on specific communication channels like YouTube clips, website structure, and merchandise sales.
It provides a deep dive into the practical application of branding by Sea Shepherd, examining their online presence, the "pirate" branding narrative, and their business cooperations.
Important terms include Branding, Compassion Fatigue, marketization, non-profit, Reputation Management, Sea Shepherd, and social movements.
The "pirate" branding is a strategic choice, capitalizing on the "cool" and "sympathetic" associations with the pirate trope (e.g., from *Pirates of the Caribbean*) to engage younger, new supporters.
Sea Shepherd avoids the over-representation of distant suffering, preferring to focus on a narrative of action, heroism, and accomplishment to prevent audience apathy.
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