Bachelorarbeit, 2016
43 Seiten, Note: A (5,0)
Medien / Kommunikation - Public Relations, Werbung, Marketing, Social Media
This study aims to investigate the impact of a smart environment on consumers from an Environmental Psychology perspective. The research focuses on a retail scenario where consumers interact with a simulated smart environment in a laboratory setting.
The introduction sets the stage for the study by presenting background information on the Internet of Things (IoT) and smart environments. It also defines the research problem and outlines the research question, focusing on the impact of a retail example of a smart environment on consumers. Delimitations are also discussed to clarify the study's scope.
The extended background chapter delves deeper into key concepts like smart technology, Environmental Psychology, and atmospheric effects research. It provides a theoretical foundation for the study by exploring the influence of environmental stimuli on user perception, emotion, and behavior.
The methodology chapter describes the research strategy and methods employed in the study. This includes a detailed explanation of the scenario-based case study approach, the choice of research method (in-depth semi-structured interviews), and the data analysis technique used (thematic analysis).
The results chapter presents the findings of the thematic analysis, revealing key themes and patterns in the data collected. The influence of the smart environment on consumer perception, emotion, and behavior is explored in detail.
The discussion chapter summarizes the study findings and discusses the implications for the future of smart environments in retail settings. It also acknowledges limitations and suggests directions for future research.
The main keywords and focus topics of this study include the Internet of Things (IoT), smart environments, Environmental Psychology, atmospherics, and retail. The research explores the influence of a smart environment on consumer perception, emotion, and behavior using a scenario-based case study approach. Key findings suggest that smart environments have a positive impact on customer satisfaction and can lead to increased sales.
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