Masterarbeit, 2015
94 Seiten, Note: 70.0
This dissertation investigates the relationship between organizational learning and organizational performance in the road haulage business in Zimbabwe. It aims to understand how organizational learning practices contribute to the success of haulage companies in the country.
Chapter One introduces the research topic and provides background information on organizational learning and the Zimbabwean road haulage sector. It outlines the research problem, objectives, questions, and hypothesis, as well as the justification and scope of the study.
Chapter Two presents a comprehensive literature review on organizational learning and its impact on organizational performance. It explores different levels of learning, types of organizational learning, and various measures of organizational learning. The chapter also discusses the conceptual framework that guides the research.
The key terms and topics explored in this dissertation include organizational learning, organizational performance, road haulage business, Zimbabwe, information acquisition, information interpretation, information sharing, information quality, behaviour and cognitive changes, financial performance, employee performance, market performance, quantitative research methodology, correlation analysis, regression analysis.
The study finds that organizational learning is a partial predictor of company performance in Zimbabwe's road haulage sector.
Key measures include information acquisition, information interpretation, sharing, quality, and behavior/cognitive changes.
Operators face economic instability and limited resources, making effective information management and learning crucial for survival.
Information quality, individual behavior changes, and information acquisition were found to contribute positively to company success.
Individual learning happens at the person level, while organizational learning involves embedding that knowledge into the company's systems and culture.
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