Masterarbeit, 2014
108 Seiten, Note: pass
This dissertation aims to appraise tourism and hospitality training in Botswana's tertiary institutions from a stakeholder perspective, focusing on students and trainers/lecturers. It investigates the strengths and weaknesses of the current training, identifies challenges in delivering effective training, and proposes strategies for improvement. The research examines the gap between training and the actual manpower needs of Botswana's tourism sector.
Chapter One: This chapter introduces the study, outlining its background, problem statement, objectives, research questions, significance, purpose, delimitations, limitations, and methodology. It defines key terms and provides a concise summary of the research approach, which involves both qualitative questionnaires and semi-structured interviews with students, lecturers, heads of departments, industry staff, and managers. The chapter sets the stage for the subsequent chapters by clearly defining the scope and parameters of the research.
Chapter Two: This chapter presents a literature review exploring the history of tourism and training, providing a global overview of various forms of tourism education and training. It contrasts tourism education and training in developed and developing countries, analyzing existing studies on the topic. The review aims to contextualize the research by examining existing knowledge about tourism training practices worldwide and highlighting the specific challenges in developing countries. The implications of the literature review are also discussed, setting the framework for the research findings in subsequent chapters.
Tourism and hospitality training, Botswana, tertiary institutions, stakeholder perspective, curriculum, manpower needs, resource limitations, qualitative research, skills gap, training effectiveness.
This document provides a comprehensive preview of a language study, including the table of contents, objectives and key themes, chapter summaries, and keywords. It serves as a concise overview for researchers and academics interested in the study's scope and findings.
The study focuses on tourism and hospitality training in Botswana's tertiary institutions. It examines the strengths and weaknesses of current training programs, identifies challenges in delivering effective training, and proposes strategies for improvement. A key aspect is exploring the gap between training and the actual manpower needs of Botswana's tourism sector.
The research employs a mixed-methods approach, utilizing both qualitative questionnaires and semi-structured interviews. Data will be collected from various stakeholders including students, lecturers, heads of departments, industry staff, and managers.
The main objectives are to assess the strengths and weaknesses of tourism and hospitality training in Botswana, identify challenges faced by tertiary institutions, explore the gap between training and manpower needs, develop recommendations for improvement, and analyze the impact of resource limitations and curriculum design on training effectiveness.
Key themes include assessment of training effectiveness, identification of challenges in delivering training, analysis of the gap between training and manpower needs, development of recommendations for improvement, and the impact of resource limitations and curriculum design.
Chapter One introduces the study, detailing its background, problem statement, objectives, research questions, significance, purpose, delimitations, limitations, and methodology. It defines key terms and summarizes the research approach.
Chapter Two presents a literature review encompassing the history of tourism and training, a global overview of tourism education and training, a comparison of practices in developed and developing countries, and an analysis of existing studies. It discusses the implications of this review for the research.
Keywords include: Tourism and hospitality training, Botswana, tertiary institutions, stakeholder perspective, curriculum, manpower needs, resource limitations, qualitative research, skills gap, training effectiveness.
This study is intended for researchers, academics, and professionals interested in tourism and hospitality training, particularly within the context of developing countries like Botswana. It is also relevant to policymakers and institutions involved in curriculum development and workforce planning in the tourism sector.
Further details about the study's findings and conclusions would be available in the full dissertation itself (not included in this preview).
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