Masterarbeit, 2016
163 Seiten, Note: 1,3
1 Introduction
1.1 Problem definition and current situation
1.2 Objective
1.3 Methodology
1.4 Structure of the thesis
2 Strategic Concepts of Macro- and Micro-environment
2.1 Macroeconomic strategic concepts
2.1.1 PEST Analysis
2.1.2 Porter’s 5 Forces
2.2 Strategic concepts
2.2.1 7S Framework by McKinsey
2.2.2 Advantages and disadvantages
3 Basics of Air Traffic and Aviation Industry
3.1 Commercial aviation industry
3.1.1 Historical development
3.1.2 Technological revolution
3.2 Different types of Air Transportation
3.2.1 Different types of Air Transport: Airline Business Model
3.2.2 Different types of Air Transport: Network of Operations
3.2.3 Different types of Air Transport: Types of flight routes
3.2.4 Different types of Air Transport: Types of Strategic Networks
3.2.5 Different types of Air Transport: Types of aircrafts
4 Research Methodology
4.1 Research questions
4.2 Research design
4.3 Web survey
5 Eurowings’ Assessment
5.1 Eurowings’ connection to Lufthansa
5.2 Eurowings’ operations network
5.3 Eurowings’ product and service
5.4 Eurowings’ sales and marketing campaigns
6 Strategic Analysis of Eurowings’ Long-Haul Concept
6.1 Feasibility of Eurowings with PEST Analysis
6.1.1 Political factors
6.1.2 Social factors
6.1.3 Economic factors
6.1.4 Technological factors
6.2 Feasibility of Eurowings with Porter’s 5 forces
6.2.1 Intensity of rivalry
6.2.2 Risk of entry by potential competitors
6.2.3 Power of buyers
6.2.4 Threat of substitute
6.2.5 Power of suppliers
6.3 Feasibility of McKinsey 7S Framework
6.3.1 Hard elements
6.3.2 Soft elements
7 Empirical Analysis of Eurowings Long-haul Concept
7.1 Pre-test
7.2 Assessment and implementation
7.3 Survey results and sample
8 Conclusion and Results
8.1 Macro and microeconomic results
8.2 Assessment results
8.3 Method discussion
9 Outlook and Recommendation
The core objective of this master thesis is to assess the strategic feasibility of the "new" Eurowings long-haul business model within the Lufthansa Group. The research addresses whether Eurowings can successfully establish itself as a viable low-cost long-haul carrier while navigating challenges such as unpunctuality, intense competition from other European low-cost carriers, and fluctuating macroeconomic factors.
1.1 Problem definition and current situation
With launching Eurowings on the first LCLH flight in November 2015 from CGN to Varadero (Cuba), Lufthansa Group (LHG) management board of directors rapidly introduced new destinations to the Caribbean. The first flights of Eurowings were punctual, but after launching other long-haul destinations, Eurowings experienced business chaos, permanent delays (over eight hours on average for every third flight) with growth of delay costs as well as high compensation costs (Spiegel, 2016). Furthermore, Eurowings suffered from company image problems and negative headlines in the German press. After temporary stabilisation of punctuality problems, Eurowings received additional one wide-body aircraft for flights between CGN and Asia. In May 2016, Eurowings’ flight from Phuket to CGN was delayed for over 30 hours and over 300 passengers were affected (WAZ, 2016). At the same time, another flight from the Dominican Republic was delayed for over 25 hours simply because the flight crew did not get enough layup (Frommberg, 2016). This begs the question as to how Eurowings can stabilise its air traffic and schedule plan.
1 Introduction: Provides an overview of the global aviation industry, introduces the Eurowings business model, and defines the thesis objectives and methodology.
2 Strategic Concepts of Macro- and Micro-environment: Explains key strategic management tools like PEST analysis, Porter’s 5 Forces, and the McKinsey 7S framework used for the thesis analysis.
3 Basics of Air Traffic and Aviation Industry: Outlines the history, technological evolution, and different carrier types (FSC, LCC, RC, CC) within the commercial aviation industry.
4 Research Methodology: Details the research design and the application of a web survey to analyze customer criteria for long-haul flights.
5 Eurowings’ Assessment: Examines Eurowings' historical development, its corporate integration with Lufthansa, operations network, and marketing strategies.
6 Strategic Analysis of Eurowings’ Long-Haul Concept: Applies PEST, Porter's 5 Forces, and McKinsey 7S to assess the feasibility of Eurowings' strategic model.
7 Empirical Analysis of Eurowings Long-haul Concept: Presents the pre-test, assessment, and results from the conducted web survey regarding passenger preferences.
8 Conclusion and Results: Synthesizes the findings from the strategic and empirical analyses, offering conclusions on Eurowings' market positioning.
9 Outlook and Recommendation: Provides final suggestions for improving Eurowings' long-haul strategy and operational performance.
Eurowings, Lufthansa Group, Low-Cost Carrier, Long-Haul, PEST Analysis, Porter's 5 Forces, McKinsey 7S, Aviation Industry, Air Traffic, Flight Delay, Strategic Management, Passenger Survey, Competitive Analysis, Point-to-Point, Market Share
The thesis focuses on the strategic feasibility of the Eurowings long-haul concept, specifically assessing how it can compete effectively in the European market while managing operational challenges like unpunctuality.
The author utilizes PEST analysis for macroeconomic environmental factors, Porter’s 5 Forces for industry competition, and the McKinsey 7S framework for internal organization assessment.
The main objective is to identify critical criteria that passengers prioritize for long-haul low-cost flights and to analyze how Eurowings can adapt its strategy to become a top-tier LCC in Europe.
The author conducted a quantitative web survey, which was distributed via social media and email, to collect feedback from 351 participants regarding their flying habits and preferences.
The analysis compares Eurowings primarily against Norwegian Air, Ryanair, and EasyJet, focusing on their respective business models, fleet strategies, and market networks.
Key themes include the competitive landscape of the aviation industry, the impact of external political and economic factors on airlines, fleet management, and the importance of service quality.
The author analyzes the mix of aircraft types (A319, A320, CRJ900, A330) and notes that Eurowings faces challenges with long turnaround times, which affect productivity and costs.
The research concludes that Eurowings has struggled significantly with flight delays, leading to image problems and negative press, and suggests that the airline needs to urgently stabilize its operations to improve customer satisfaction.
Der GRIN Verlag hat sich seit 1998 auf die Veröffentlichung akademischer eBooks und Bücher spezialisiert. Der GRIN Verlag steht damit als erstes Unternehmen für User Generated Quality Content. Die Verlagsseiten GRIN.com, Hausarbeiten.de und Diplomarbeiten24 bieten für Hochschullehrer, Absolventen und Studenten die ideale Plattform, wissenschaftliche Texte wie Hausarbeiten, Referate, Bachelorarbeiten, Masterarbeiten, Diplomarbeiten, Dissertationen und wissenschaftliche Aufsätze einem breiten Publikum zu präsentieren.
Kostenfreie Veröffentlichung: Hausarbeit, Bachelorarbeit, Diplomarbeit, Dissertation, Masterarbeit, Interpretation oder Referat jetzt veröffentlichen!

