Development of a Competency Model for a Consulting Company in a Blended Approach of Job Requirements Analysis and Competency Modelling

Table of Contents

• Introduction
• Definition of the company's problem
• Aims and objectives of the research project
• Literature Review
• Job Requirements in Management Consultancies
• Requirements Analysis
• Definitions
• Methods, Tools, and Practical Application
• Quality Criteria
• Competency Modelling
• Definitions
• Methods, Tools, and Practical Application
• Quality Criteria
• Integration in a Blended Approach
• Project Report
• Purpose of the Study
• Methods of Research
• Preliminary Study
• Participants and Execution
• Interview Guidelines
• Data Analysis
• Results of the Preliminary Study
• Quantitative Analysis: Employee Survey
• Participants and Execution
• Survey Questionnaire
• Data Analysis and Results
• Recommendations and Solutions
• Critical Reflection
• Reflection and Critical Analysis of the Research Process
• Limitations
• Ethical Issues
• Results in Context of Literature Review

Objectives and Key Themes

This dissertation aims to develop a competency model for a consulting company by integrating two established approaches: requirements analysis and competency modelling. It seeks to understand the typical tasks of consultants at different career levels, identify the behaviors and competencies that differentiate high-performing consultants, and derive specific requirements for different roles within the consulting firm.

• Identifying the critical tasks and requirements for different career levels in a consulting firm
• Exploring the competencies and behaviors that contribute to successful performance in consulting roles
• Developing a comprehensive competency model that integrates both requirements analysis and competency modelling methodologies
• Evaluating the effectiveness of the developed model in predicting and enhancing consulting performance
• Providing practical recommendations for implementing the competency model within the consulting firm

Chapter Summaries

• Introduction: This chapter introduces the research problem, outlining the importance of competency management within consulting firms and highlighting the need for a robust model that integrates different approaches. The chapter defines the scope and objectives of the research project.
• Literature Review: This chapter presents a comprehensive overview of the literature on job requirements analysis and competency modelling, including definitions, methods, tools, and practical applications of both approaches. It discusses the strengths and weaknesses of each method and explores the potential benefits of integrating them within a blended approach.
• Project Report: This chapter describes the research methodology and findings. It outlines the preliminary study, which involved conducting Critical Incident Technique interviews with consultants at different career levels, and the quantitative analysis of employee survey data. This chapter also presents the findings from both research phases.
• Critical Reflection: This chapter reflects on the research process, discussing the limitations of the study, ethical considerations, and the implications of the findings in the context of the literature review. It concludes with a discussion of potential future research directions.

Keywords

The key focus areas of this dissertation are competency modelling, requirements analysis, consulting industry, job performance, career levels, critical incident technique, employee surveys, and blended approach. The research seeks to develop a competency model that integrates these diverse elements to understand and predict successful performance within the consulting industry.