Bachelorarbeit, 2017
76 Seiten, Note: 1,3
1 Introduction
1.1 Purpose of this thesis
1.2 Scope
1.3 Structure
2 Theoretical foundations
2.1 Business model
2.2 Value chain
2.3 Traditional German banking sector
2.3.1 Retail Banking
2.3.2 Sources of income in retail banking
2.3.3 Cost situation in retail banking
2.4 FinTech – emerging challengers of traditional banks
2.4.1 FinTech definition
2.4.2 FinTech business models
3 Economic impact and possible future scenarios
3.1 Driving forces behind FinTech companies
3.1.1 Customer behavior in transition
3.1.2 Trends in banking technologies
3.1.3 Cryptocurrencies
3.2 Core areas of FinTech companies
3.2.1 Payment
3.2.2 Lending
3.2.3 Personal finance management
3.3 Economic impact
3.3.1 Selected key performance indicators of a bank
3.3.2 Predictions about the future development of the selected KPIs
3.4 Possible future scenarios of banks
3.4.1 Ignore FinTech
3.4.2 Investments in the banks’ own products and incubators
3.4.3 Cooperation and acquisition
3.5 Results
4 Conclusion and outlook
This thesis examines the economic influence exerted by technology-driven FinTech companies on the traditional banking sector, with the goal of projecting future market developments and strategic scenarios for established financial institutions.
2.4.1 FinTech definition
The term FinTech is a portmanteau word consisting of the words financial and technology. It includes all companies and start-ups that make classic financial services and products more accessible to customers through modern technologies. FinTech is primarily a name for young and innovative companies, which usually use the opportunities offered by modern ICTs in order to offer customers a significantly improved banking experience. In addition to simple user-friendliness across all device classes from the smart watch to the desktop computer, the FinTech experience also involves a high degree of automation and thus greater efficiency in the handling of financial matters. Traditional banks have paid little attention to this market segment until a few years ago. In addition to the young FinTech companies, however, well-established and large companies, such as Apple and Google, also contribute to the FinTech segment.
1 Introduction: Provides an overview of digital disruption across various industries and sets the stage for the structural changes currently impacting the financial sector.
2 Theoretical foundations: Defines essential business models and value chain concepts, while characterizing the traditional German three-pillar banking system.
3 Economic impact and possible future scenarios: Analyzes the driving forces behind FinTech, investigates specific service areas, and evaluates three strategic paths for traditional banks to address competitive pressure.
4 Conclusion and outlook: Summarizes the thesis findings and provides a forward-looking assessment of whether traditional banks can successfully adapt to the competitive challenge posed by FinTech firms.
FinTech, Digital Disruption, Traditional Banking, Retail Banking, Value Chain, Business Model, Customer Behavior, Digital Transformation, Payment Services, P2P Lending, Personal Finance Management, Robo-Advisor, PSD2, Return on Equity, Innovation
The research investigates how technology-oriented FinTech companies are impacting the traditional banking sector and identifies possible future scenarios for established banks in response to these changes.
The study covers the transformation of the German banking sector, the emergence of FinTech business models (payment, lending, PFM), driving forces like changing customer demographics, and the strategic responses of traditional banks.
The research seeks to determine to what extent FinTech companies influence the income and cost structure of traditional banks and which strategic paths banks should adopt to survive in the digital era.
The thesis utilizes theoretical foundations of business models and value chains, analysis of existing market statistics, and a DuPont analysis model to simulate financial impact scenarios for banks.
The main part analyzes the traditional value chain of banking, the specific threat posed by FinTech competitors, the influence of the PSD2 directive, and the implementation of strategic scenarios like cooperation and incubation.
Key terms include FinTech, digital disruption, traditional banking, P2P lending, customer behavior, and the DuPont analysis model.
PSD2 obligates banks to open their API interfaces to third-party FinTech providers. While this promotes innovation and safety, banks criticize it as it provides competitors direct access to sensitive customer information.
The scenarios are: ignoring FinTech (the status quo), investing in internal products and incubators, or pursuing cooperation and acquisitions of existing FinTech companies.
Germany ranks high on the uncertainty avoidance index according to Hofstede. This cultural trait leads to a sluggish response to innovation and makes the transformation toward agile business models more time-consuming for traditional banks.
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