Masterarbeit, 2017
172 Seiten, Note: 1,3
This thesis examines existing neuroleadership approaches and their applicability in a business context. The objective is to determine if a developed toolbox, based on neuroscientific findings, can help project managers deliver sustainable change while considering basic human needs. The study aims to derive actionable strategies for successful tool implementation.
1 Introduction: This chapter introduces the challenges of change management in corporations, highlighting the high failure rate of change projects and questioning the efficacy of traditional approaches. It introduces neuroleadership as a potential solution, emphasizing the importance of understanding the brain's functioning to manage change more effectively. The thesis outlines its objective: to evaluate a toolbox based on neuroscientific findings to support project managers in implementing sustainable change while considering human needs.
2 Introduction of Neuroleadership: This chapter defines neuroleadership, exploring its foundation in neuroscience and neuroeconomics. It details neuroscience's interdisciplinary nature and its focus on understanding the brain's functions, particularly concerning learning, awareness, and decision-making. The chapter then introduces the human brain's structure using MacLean's three-layer model (brain stem, limbic system, cerebral cortex), emphasizing the amygdala, hippocampus, and prefrontal cortex's roles in emotion, memory, and higher-level cognitive functions. It concludes by discussing relevant insights from neuroscience, such as the brain's response to change, neuroplasticity, the role of mirror neurons, and the ineffectiveness of behaviorist approaches like incentive plans.
3 Neuroleadership Approaches: This chapter presents and compares various neuroleadership approaches, including David Rock's SCARF model (Status, Certainty, Autonomy, Relatedness, Fairness), Elger's seven principles of neuroleadership, Peters & Ghadiri's ACTIVE model, Hüther's supportive leadership, and Purps-Pardigol's seven patterns of success. Each approach is explained in detail, highlighting its strengths and limitations regarding application in business settings. The chapter emphasizes the importance of understanding the interplay between reward systems, emotional responses, memory processing, and decision-making in the brain to improve leadership effectiveness.
4 Project and Change Management: This chapter defines project and change management, contrasting traditional and agile (Scrum) methodologies. It discusses the roles of project managers within these frameworks, highlighting the shift from task assignment to team coaching and impediment removal in agile environments. The chapter examines the importance of considering the human factor in change management, emphasizing the need for employee buy-in and participation.
5 Toolbox for Project Manager: This chapter details a toolbox comprising six tools designed to improve project and change management by addressing the human factor: affect balance, laughter yoga, the SCARF model, mindfulness interventions, praise cards, and storytelling. Each tool's mechanism of action on the brain and body is explained. The chapter concludes by proposing a framework for integrating these tools within the Scrum workflow.
6 Research Design: This chapter outlines the research methodology employed in the thesis, explaining the choice of qualitative research methods, specifically expert interviews. It defines the key research questions and details the interview process, including the development of an interview guide, participant selection, data collection, and the qualitative content analysis employed for data analysis. The chapter also addresses the quality criteria used to evaluate the research.
7 Evaluation of the Expert Interviews: This chapter presents and analyzes the results of the expert interviews, addressing the key research questions. It discusses the experts' experiences in change processes, identifying success factors and exploring the suitability and implementation effort of each tool within the developed toolbox. The chapter also examines the compatibility of the tools within the Scrum framework.
Neuroleadership, neuroscience, change management, project management, Scrum, Agile, SCARF model, mindfulness, storytelling, affect balance, laughter yoga, praise cards, employee engagement, sustainable change, human needs, toolbox, expert interviews, qualitative research.
This thesis investigates the application of neuroleadership approaches in project and change management. It aims to determine if a specifically designed toolbox, rooted in neuroscientific findings, can enhance project managers' ability to implement sustainable change while considering fundamental human needs. The research also focuses on developing actionable strategies for effective tool implementation and integration within agile frameworks.
Key themes include the application of neuroscience in leadership and change management, the impact of neuroscientific findings on project management methodologies, the development and evaluation of a neuroleadership-based toolbox, the integration of this toolbox within the Agile Scrum framework, and the identification of success factors for implementing neuroleadership tools in organizational settings.
The thesis examines several prominent neuroleadership approaches, including David Rock's SCARF model (Status, Certainty, Autonomy, Relatedness, Fairness), Elger's principles of neuroleadership, Peters & Ghadiri's ACTIVE model, Hüther's supportive leadership, and Purps-Pardigol's seven patterns of success. Each approach is analyzed for its strengths and limitations in a business context.
The developed toolbox consists of six tools: affect balance, laughter yoga, the SCARF model, mindfulness interventions, praise cards, and storytelling. Each tool is designed to address the human factor in project management and facilitate sustainable change by impacting the brain and body in specific ways. The thesis explores their integration within the Scrum workflow.
The research employed a qualitative approach, specifically expert interviews. The selection of experts, interview guide development, data collection, and qualitative content analysis are detailed in the thesis. The research questions focused on experts' experiences with change processes, success factors in change projects, and the evaluation of the neuroleadership toolbox and its compatibility with Scrum.
The analysis of expert interviews explored experts' experiences in change processes, identified success factors in change projects, evaluated the neuroleadership toolbox's effectiveness, and investigated the success factors for tool implementation and compatibility within the Scrum framework. Specific findings are detailed in the chapter dedicated to the evaluation of expert interviews.
The thesis concludes by presenting the results of the expert interview analysis, summarizing the efficacy of the developed neuroleadership toolbox, and offering recommendations for the practical implementation of neuroleadership tools in project and change management contexts, specifically within Agile Scrum frameworks. The findings contribute to a better understanding of how neuroscientific insights can improve leadership effectiveness and enhance project success rates.
Keywords include Neuroleadership, neuroscience, change management, project management, Scrum, Agile, SCARF model, mindfulness, storytelling, affect balance, laughter yoga, praise cards, employee engagement, sustainable change, human needs, toolbox, expert interviews, and qualitative research.
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