Bachelorarbeit, 2018
138 Seiten, Note: 1,3
1 Introduction
2 Basic Terms and Topic Definition
2.1 Convenience Store Definition
2.2 The two Convenience Store Types
2.2.1 The Classic Convenience Stores (C-Stores)
2.2.2 Included Convenience Stores (G-Stores)
3 Relevant Factors for the Successful Implementation of Convenience Stores with focus on Germany
3.1 Primarily External Factors
3.1.1 Population Density
3.1.2 Traffic Density
3.1.3 Opening Hour Laws
3.1.4 Potential C-Store Customers by Demography and Behaviour
3.1.4.1 Customer Demographics
3.1.4.2 Customer Mobility Types and their Behaviour
3.1.5 Competition
3.1.5.1 Direct Competition
3.1.5.2 Indirect Competition
3.2 Primarily Internal Factors
3.2.1 Location
3.2.2 Products
3.2.3 Real Estate
3.2.4 Logistics
3.2.4.1 C-Store Logistics
3.2.4.2 G-Store Logistics
3.2.5 Services
3.2.6 Marketing
3.3 Economical Factors
4 The German Way
4.1 G-Stores – A German Success Story
4.1.1 Historical Development
4.1.2 Market Reaction – Gas Stations filling a Gap
4.1.3 G-Store Partnership ARAL and REWE To Go
4.1.3.1 Conception, Testing Phase and ongoing Realisation
4.1.3.2 Data Analysis
4.2 Future Development
4.2.1 Quantitative Aspects of future Development
4.2.2 Qualitative Aspects of future Development
5 Conclusion
The primary goal of this bachelor thesis is to investigate the success factors for implementing convenience store concepts within the German retail market, addressing the challenge of why this retail model, common elsewhere, is currently limited in Germany.
3.1.5.2 Indirect Competition
Indirect competitors are companies and businesses which are not necessarily close and in the area but have a wide range of selling their products through delivery. Possible customers might find it more convenient to order goods from home and get a direct and fast delivery than going to a convenience store which is close by. Convenience stores must therefore offer services and prices which are competitive against these indirect competitors. An example for such a competitor is “Amazon” with its new service “Amazon Prime Now” that delivers a wide range of products in one hour after ordering directly to the customer’s house.
1 Introduction: This chapter introduces the global popularity of convenience stores and outlines the research motivation regarding their limited presence in Germany.
2 Basic Terms and Topic Definition: This section defines the convenience store concept and distinguishes between classic "C-Stores" and gas-station-based "G-Stores".
3 Relevant Factors for the Successful Implementation of Convenience Stores with focus on Germany: This chapter analyzes external (demographic, traffic, legal) and internal (logistics, marketing) variables influencing store viability.
4 The German Way: This chapter explores the historical development, the role of gas stations in bypassing retail restrictions, and forecasts the growth of partnerships like ARAL and REWE To Go.
5 Conclusion: This chapter summarizes findings, confirming that gas stations are currently the most viable platform for 24/7 convenience retail in Germany under existing legal frameworks.
Convenience Store, G-Store, Germany, Retail Management, Success Factors, Gas Station, Market Implementation, Population Density, Traffic Density, Opening Hour Laws, Customer Mobility, Logistics, Marketing, REWE To Go, ARAL
The thesis examines the specific success factors required to successfully implement and expand convenience store concepts within the unique regulatory and competitive landscape of the German retail market.
The author distinguishes between classic "C-Stores," typical in North America and Asia, and "G-Stores," which are convenience shops integrated into gas stations in Europe.
The work explores how convenience retail concepts can be effectively adapted and implemented in Germany, specifically considering legal, geographical, and infrastructural constraints.
The study utilizes literature analysis and empirical analysis, including the processing of traffic data, population heatmaps, and visitor frequency data from real-world ARAL/REWE locations.
The main part covers external factors like population and traffic density, internal business drivers like logistics and marketing, and a detailed analysis of the "German Way" regarding gas station partnerships.
Key terms include Convenience Store, G-Store, Germany, Retail Management, Success Factors, Market Implementation, Gas Station, and Logistics.
Due to strict federal laws regarding retail opening hours, gas stations are among the few outlets permitted to offer essential goods 24/7, making them the primary vehicle for this concept.
The thesis concludes that there is significant growth potential for G-Stores in Germany, as they successfully fill a market gap for convenience-oriented customers in a market that is not yet fully saturated.
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