Bachelorarbeit, 2018
96 Seiten, Note: good
This thesis investigates the enhancement of brand awareness for "Beesender," a communication platform, within the Russian market. The research aims to identify the best strategies for increasing brand recognition and recall among potential Russian customers for the year 2018. The thesis conducts both internal and external analyses of "Beesender" and its parent company within the Russian software industry. The research also utilizes quantitative data to understand the challenges "Beesender" faces in the market and to provide managerial solutions for improving brand awareness.
The introduction sets the stage for the thesis, introducing the research problem and objectives. It highlights the importance of building brand awareness for "Beesender" in the competitive Russian market. The situation analysis section delves into both the internal and external factors affecting "Beesender." Internal analysis focuses on the company's resources, capabilities, and marketing mix, while external analysis examines the PESTEL environment, market segmentation, customer analysis, competitor analysis, and the company's SWOT profile. The theoretical framework chapter provides a foundation for the research, introducing relevant concepts related to brand awareness and omnichannel communication. The empirical research chapter outlines the research methodology, data collection methods, sampling techniques, and data analysis approaches. The research aims to gain insights into customer perceptions of "Beesender" and identify the most effective strategies for enhancing brand awareness. Finally, the managerial solutions section presents a detailed plan of action for boosting brand awareness for "Beesender" in the Russian market.
The main keywords for this thesis are: brand awareness, brand recognition, brand recall, omnichannel communication, chatbots, Russian market, CRM, software industry.
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