Bachelorarbeit, 2015
35 Seiten, Note: 2,5
1 Introduction
1.1 Initial Situation and Problem Statement
1.2 Core question and Objective
1.3 Structure and Methodology
2 Terms and definitions
2.1 Supply Chain Performance Measurement
2.2 Importance of performance measurement in the Supply chain
2.3 Characterization of different Supply Chain Performance Evaluation Models
3 SCOR as an effective reference model for theSupply Chain Management
3.1 Historical development, purpose and objectives of SCOR
3.2 Structure and levels of the SCOR model
3.3 Process Types
3.3.1 Plan
3.3.2 Source
3.3.3 Make
3.3.4 Deliver
3.3.5 Return
3.4 Process categories and characteristics
3.4.1 Planning
3.4.2 Execution
3.4.3 Enable
3.5 Key performance indicators in SCOR
3.6 Advantages and disadvantages of the SCOR Model
3.7 Strengths and weaknesses
3.8 Benchmarking of Supply Chain performance measurement systems
4 Practical application of the SCOR Model
4.1 Case Study of Evonik Industries
4.2 Typical results of the SCOR project implemented at Evonik Industries
5 Conclusion
The primary objective of this thesis is to analyze the Supply Chain Operation Reference (SCOR) model as an effective instrument for measuring Supply Chain Performance within global organizations, ultimately determining its effectiveness compared to other evaluation systems.
3.1 Historical development, purpose and objectives of SCOR
In 1996 the SCOR model was introduced by the SCC (a non-profit organization) founded by Rabin Pittiglio, ARM research and Todd & McGrath as a consulting company. SCOR was originally made of four business processes: plan, source, make and deliver. These were interlinked across the supply chain participants and applied in the company. In 2001 the “return” was added as the fifth process. Three components make up the SCOR framework: Business process engineering, Benchmarking and best practices analysis. Reference models were developed through the understanding that existing process descriptions could not systematically record the complexity of the SC. Companies did not have a comprehensive tool with which to design the numerous tasks of a competitive supply chain.
The purpose of SCOR purpose is to devise improved business process models for the SC that could be implemented across a variety of industries, and could be supported by a set of agreed metrics and best practices. The SCOR model enables complex SCM processes to be visualized and analyzed. Moreover, it enables the assessment of the own company SC performance and locate areas with performance improvement potentials. SCOR establishes a uniform language, which facilitates the communication intra and inter organizational. Further purposes of the SCOR are:
Describing the supply chain under consideration
Creating understanding for processes, which are relevant to SC configuration
Improving of the understanding for SC configuration problems
Evaluating and comparing of the supply chain performance
Designing and integrating SCs beyond the parts of the logistic chain
Creating an appropriate positioning for Software implementations in SCs and determining their functionality. It should describe the requirement criteria for the selection of most appropriate software systems.
enabling the exchange of experience among SC participants
1 Introduction: This chapter outlines the growing importance of supply chain performance measurement in the 21st century and defines the thesis's core questions and methodology.
2 Terms and definitions: This chapter provides essential definitions regarding supply chain performance, performance management, and various evaluation models.
3 SCOR as an effective reference model for theSupply Chain Management: This chapter details the historical development, structural levels, process types, and key performance indicators of the SCOR model, alongside a critical analysis of its strengths and weaknesses.
4 Practical application of the SCOR Model: This chapter examines the real-world implementation of the SCOR model at Evonik Industries, highlighting project outcomes and potential benefits.
5 Conclusion: This chapter summarizes the findings, confirming that the SCOR model serves as a powerful and effective tool for measuring and optimizing supply chain performance.
SCOR model, Supply Chain Management, Performance Measurement, Key Performance Indicators, Benchmarking, Evonik Industries, Process Optimization, Business Processes, Logistics, Supply Chain Strategy, Economic Value Added, Resource Allocation, Efficiency, Quality Management, Corporate Strategy
The thesis focuses on the Supply Chain Operation Reference (SCOR) model, evaluating its effectiveness as a standard instrument for measuring and improving performance across global supply chain networks.
The work covers performance measurement theory, the structural framework of the SCOR model, the five primary management processes (plan, source, make, deliver, return), and practical benchmarking against other models.
The goal is to determine if the SCOR model is an effective tool for corporate success by enabling a uniform language and standardized metrics for supply chain management.
The study utilizes a literature-based analysis of theoretical models combined with a practical case study approach, focusing on secondary statistical data and real-world project results from Evonik Industries.
The main body covers the history and structure of the SCOR model, detailed process analysis, the role of KPIs, a comparative analysis of evaluation systems, and a case study regarding process optimization at Evonik Industries.
Key terms include SCOR model, Supply Chain Management, Performance Measurement, KPIs, Benchmarking, Process Optimization, and Logistics.
Unlike the Balanced Scorecard, which is broader, the SCOR model is specifically designed for cross-functional supply chain processes and offers a more specialized, network-oriented framework for measuring operational performance.
Evonik Industries serves as an ideal example due to its global presence, diverse manufacturing units, and the practical application of SCOR to identify and remedy bottlenecks within its supply chain.
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