Masterarbeit, 2019
55 Seiten
CHAPTER ONE: INTRODUCTION
1.0 Introduction
1.1 Background to the Study
1.1.1 Historical Perspective
1.1.2 Theoretical Perspective
1.1.3 Conceptual Background
1.1.4 Contextual Background
1.2 Statement of the Proble
1.3 Purpose of the Study
1.4 Study Objectives
1.5 Research Questions
1.6 Research Hypotheses
1.7 Scope of the Study
1.7.1 Time Scope
1.7.2 Content Scope
1.7.3 Geographical Scope
1.8 Significance of the Study
1.9. Conceptual Framework
1.10 Justification of the study
1.11 Operational Definition
CHAPTER TWO: LITERATURE REVIEW
2.0 Introduction
2.1 Theoretical Background
2.2 Credit Management Policies and Loan Portfolio Performance
2.3 Credit Management Procedures and Loan Portfolio Performance
2.4 Collection Methods and Loan Portfolio Performance
2.5 Summary of the Literature Review
CHAPTER THREE: METHODOLOGY
3.0 Introduction
3.1 Research Design
3.2 The study population
3.3 Sample size and selection
3.3.1 Sampling Techniques and Procedures
3.4 Data Collection Methods
3. 4.1 Survey Method
3.4 Data Collection Methods
3. 4.1 Survey Method
3.4.2 Interview Method
3.4.3 Documentary audit strategy
3.5 Instruments of information accumulation
3.5.1 Questionnaires
3.5.2 Interview Guide
3.5.3 Documentary Review Checklist
3.6 Validity and Reliability of Data Collection Instruments
3.6.1 Validity
3.6.2 Reliability
3.7 Procedure of Data Collection
3.8 Measurement of Variables
3.9 Data Analysis
3.9.1 Analysis of Qualitative Data
3.9.2 Analysis of Quantitative Data
3.10 Ethical contemplations
CHAPTER FOUR: ANALYSIS AND INTERPRETATION OF THE FINDINGS
4.0 Introduction
4.1 Response Rate
4.2 Demographic Characteristics of Respondents
4.3 Analysis of specific objectives
CHAPTER FIVE: SUMMARY, DISCUSSION, CONCLUSION AND RECOMMENDATIONS
5.0 Introduction
5.1 Summary of the Study Findings
5.1.1 Credit Management Policies and Loan Portfolio Performance
5.1.2 Credit Management Procedures and Loan Portfolio Performance
5.1.3 Credit Collection Methods and Loan Portfolio Performance
5.2 Discussion of the Study Findings
5.2.1 Management Policies and Loan Portfolio execution
5.2.2 Credit Management Procedures on Loan Portfolio Performance
5.3 Conclusions of the Study Findings
5.3.1 Credit management policies and loan portfolio performance
5.3.2 Credit management policies and loan portfolio execution
5.3.3 Credit Collection Methods and Loan Portfolio Performance
5.4.1 Credit Management Policies and Loan Portfolio Performance
5.4.2 Credit Management Procedures and Loan Portfolio Performance
5.4.3 Credit Collection Methods and Loan Portfolio Performance
5.5 Limitation of the study
5.6 Contribution of the Study
REFERENCES
APPENDICES
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