Masterarbeit, 2018
47 Seiten, Note: A
This study aims to investigate the impact of change management on employee engagement during mergers and acquisitions in the Hire Vehicle Industry of the UK, specifically focusing on the case study of IRide. It aims to provide a deeper understanding of how change management strategies influence employee engagement in the context of mergers and acquisitions in the transportation sector.
This research begins with an introduction to the Hire Vehicle Industry of the UK, specifically focusing on the private hire vehicle (PHV) sector. The chapter details the background of the industry, including the rise of ride-sharing platforms and the impact of competition on PHV companies. The study's problem statement, research aim and objectives, significance, and structure are outlined in this chapter.
Chapter II delves into the literature review, examining relevant concepts such as mergers and acquisitions, change management in M&A, and employee engagement. It explores the relationship between change management and organizational culture, highlighting crucial factors like organizational leadership, politics, communication, and resistance to change. This chapter also examines the integration of human resources during mergers and acquisitions and the impact of post-merger change management on employee engagement.
Chapter III details the research methodology employed in the study. It outlines the research design, strategies, sampling process, and data collection methods. The chapter discusses the ethical considerations of the research project, including the treatment of participant data and confidentiality.
Chapter IV presents the data analysis results. It includes an analysis of survey data, exploring relationships between employee engagement, post-merger change management, and the impact of change management on employee engagement. It also includes an analysis of interview data, exploring factors affecting the merger of PHV companies, challenges and opportunities of the merger, and strategies used to increase employee engagement.
This research focuses on the impact of change management on employee engagement during mergers and acquisitions in the UK Hire Vehicle Industry. Key topics explored include mergers and acquisitions, change management, organizational culture, employee engagement, post-merger integration, and the impact of change management on employee engagement in the post-merger period.
M&A often lead to confusion, role conflicts, and uncertainty about the future, which can increase employee turnover and decrease overall productivity.
Effective change management strategies help maintain employee commitment by improving communication, addressing resistance to change, and integrating human resources smoothly.
The case study focuses on IRide, a company formed after a merger in the UK Hire Vehicle Industry, involving a fleet of over 850 drivers.
Resistance is often caused by a lack of surety, changes in organizational politics, or cultural clashes between the merging entities.
The study utilized a mixed-methods approach, including surveys for quantitative reliability and correlation analysis, and interviews for qualitative insights.
Recommendations include improving training and development, enhancing working conditions, and involving employees in decision-making to boost engagement.
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