Masterarbeit, 2019
48 Seiten, Note: 8.0
This study aims to explore the influence of utilitarian and hedonic perception and communicated newness on mobile application usage over time. It investigates whether differently perceived apps differ in their usage over time, and whether communicated newness benefits their usage.
The introduction provides context for the study, highlighting the increasing importance of mobile applications and the competitiveness of the app market. It discusses the motivations behind app adoption and usage, emphasizing the role of both hedonic and utilitarian motives. The chapter also introduces the concept of communicated newness and its potential impact on app usage.
The theoretical framework chapter delves into the concepts of hedonic and utilitarian perception, communicated newness, and their influence on consumer behavior. It establishes the theoretical foundation for the study and proposes hypotheses based on existing research.
The method chapter outlines the research design, including the online experiment conducted to collect data on app perception and usage over time. It describes the sample size, data collection procedures, and the statistical model used for analysis.
The study focuses on the key concepts of mobile applications, utilitarian and hedonic perception, newness, and curiosity. It explores the interplay of these concepts in shaping app usage patterns over time.
Hedonic perception, driven by pleasure and entertainment, is a significant motivator for initial app adoption, though its long-term effect compared to utilitarian perception varies.
Communicated newness refers to advertising an app specifically highlighting its novelty or innovative features to spark consumer curiosity.
Not necessarily. The study found that communicated newness actually harmed app usage three to six days after initial use, possibly due to unmet expectations.
Utilitarian motives are based on practical usefulness and efficiency, while hedonic motives are based on enjoyment, fun, and sensory stimulation.
Ongoing usage is critical for profitability because acquiring new users is more expensive than retaining existing ones, and long-term data provides better monetization opportunities.
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