Bachelorarbeit, 2017
42 Seiten, Note: 1
This dissertation aims to investigate how National Handling Services (NHS) and its airline clients can implement a real-time turnaround management system to enhance turnaround punctuality. The study explores the current challenges faced by NHS in managing turnaround operations and proposes a solution to improve efficiency and meet the growing demands of the aviation industry.
CHAPTER 1: INTRODUCTION: This chapter introduces the research project, providing background information on the increasing demand for air travel and its implications for ground handling services. It outlines the problem statement, highlighting NHS's lack of a dedicated real-time turnaround management system. The chapter also defines the research objectives, questions, scope, significance, and limitations of the study. It sets the stage for the subsequent chapters by clearly articulating the research problem and the proposed approach to addressing it within the context of the Zimbabwean aviation industry and NHS's specific operational challenges.
CHAPTER 2: LITERATURE REVIEW: This chapter presents a comprehensive review of existing literature on aircraft turnaround management. It explores the global overview of the ground handling industry, detailing turnaround activities, the importance of punctuality, and various factors influencing turnaround time. The chapter delves into theoretical perspectives, specifically referencing the Taylor School of Scientific Management, and proposes a conceptual framework for the study. It synthesizes existing knowledge to provide a foundation for the research methodology and expected findings. The review likely includes studies on monitoring turnaround operations, analyzing turnaround times, and managing real-time operations, laying a groundwork for understanding best practices and identifying gaps in current knowledge.
CHAPTER 3: METHODOLOGY: This chapter details the research design, population, sample, and sampling procedure employed in the study. It describes the research instruments used for data collection, the data collection process itself, and the techniques for ensuring reliability and validity. The chapter outlines both quantitative and qualitative data analysis methods and addresses ethical considerations. The methodology provides a transparent and rigorous framework for conducting the research, ensuring the credibility and generalizability of the study's findings. It explains how data will be gathered, analyzed, and interpreted, setting the ground for the results and conclusions in the subsequent, unwritten chapters.
Aircraft turnaround management, ground handling, National Handling Services (NHS), real-time system, airport operations, punctuality, efficiency, Zimbabwean aviation industry, operational efficiency, Taylor School of Scientific Management, quantitative and qualitative data analysis.
This document is a comprehensive language preview of a dissertation. It includes the table of contents, objectives and key themes, chapter summaries, and keywords. It provides a structured overview of the research project without including the full dissertation text.
The dissertation investigates how National Handling Services (NHS) in Zimbabwe and its airline clients can improve aircraft turnaround punctuality by implementing a real-time turnaround management system.
The key objectives include improving turnaround punctuality at NHS, developing a real-time turnaround management system, analyzing factors influencing turnaround time, evaluating current operational procedures, and exploring relevant theoretical frameworks for turnaround management.
Key themes revolve around improving operational efficiency in the Zimbabwean aviation industry, focusing specifically on the challenges and opportunities related to aircraft turnaround management at NHS. The study explores the application of theoretical frameworks, such as the Taylor School of Scientific Management, to optimize these processes.
Chapter 1 introduces the research, providing background information on the aviation industry's growing demand and the problems faced by NHS. It outlines the research problem, objectives, questions, scope, significance, and limitations, setting the stage for the rest of the dissertation.
Chapter 2 offers a comprehensive review of existing literature on aircraft turnaround management, exploring global perspectives, various factors impacting turnaround times, and relevant theoretical frameworks like the Taylor School of Scientific Management. It proposes a conceptual framework for the study based on the literature review.
Chapter 3 details the research design, including the research population, sample, and sampling procedure. It describes data collection methods, data analysis techniques (both quantitative and qualitative), and ethical considerations, ensuring transparency and rigor in the research approach.
The research employs both quantitative and qualitative data analysis methods to investigate the research questions.
Keywords include: Aircraft turnaround management, ground handling, National Handling Services (NHS), real-time system, airport operations, punctuality, efficiency, Zimbabwean aviation industry, operational efficiency, Taylor School of Scientific Management, quantitative and qualitative data analysis.
The overarching goal is to contribute to improved efficiency and punctuality in aircraft turnaround operations at NHS by proposing and potentially implementing a real-time management system, addressing a specific challenge within the Zimbabwean aviation industry.
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